# Webhook Reception Capability on Different Zoom Plans

**URL:** <https://devforum.zoom.us/t/webhook-reception-capability-on-different-zoom-plans/90571>\
**Category:** Phone\
**Tags:** phone, webhooks\
**Created:** [June 21, 2023, 10:19am UTC](https://devforum.zoom.us/t/webhook-reception-capability-on-different-zoom-plans/90571 "2023-06-21T10:19:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![m.fukuzawa](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@m.fukuzawa](https://devforum.zoom.us/u/m.fukuzawa)\
**Post date:** [June 21, 2023, 10:19am UTC](https://devforum.zoom.us/t/webhook-reception-capability-on-different-zoom-plans/90571/1 "2023-06-21T10:19:36Z")

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Hello,

We are a service provider based in Japan, offering an OAuth App that works in tandem with Zoom Phone. Our primary use of the Webhook is for `phone.recording_completed`.

We have confirmed that users with the Japan Unlimited Calling Plan (Professional Features, Unlimited Domestic) can receive the `phone.recording_completed` Webhook. Additionally, users who are included in a package with the Japan Unlimited Calling Plan also have the ability to receive this Webhook.

However, we have noticed that users who are a part of a package with Zoom Phone Basic do not seem to be able to receive the `phone.recording_completed` Webhook.

Given this information, we would like to know:

1. If users who are subscribed to the Pro Plan, as listed on this page ([Plans & Pricing for Zoom Phone | Zoom](https://zoom.us/pricing/zoom-phone)), can receive the `phone.recording_completed` Webhook.
2. If users who are subscribed to the Pro Global Select Plan, also listed on this page ([Plans & Pricing for Zoom Phone | Zoom](https://zoom.us/pricing/zoom-phone)), are able to receive the `phone.recording_completed` Webhook.

Any clarification or information you can provide regarding these inquiries would be greatly appreciated.

Thank you.

Best,  
m.fukuzawa

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [August 16, 2023, 9:00pm UTC](https://devforum.zoom.us/t/webhook-reception-capability-on-different-zoom-plans/90571/2 "2023-08-16T21:00:59Z")

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Hi @m.fukuzawa ,

Did you resolve this? I recommend reaching out to the sales team for more info on what Zoom Phone Basic entails. Unfortunately, it is not listed here: [Plans & Pricing for Zoom Phone | Zoom](https://zoom.us/pricing/zoom-phone)

> **[Zoom API Events - Zoom Phone](https://developers.zoom.us/docs/api/rest/reference/phone/events/#operation/phone.recording_completed)**
>
> API Reference for /docs/api/rest/reference/phone/events

The phone.recording\_completed webhook requires a Zoom Phone Plan, but it does not define what plan level. Please let us know what Sales says 🙂