# Webhook recording completed event is returning empty recording

**URL:** <https://devforum.zoom.us/t/webhook-recording-completed-event-is-returning-empty-recording/109725>\
**Category:** API and Webhooks\
**Tags:** webhooks, recording, api\
**Created:** [May 11, 2024, 2:09pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-event-is-returning-empty-recording/109725 "2024-05-11T14:09:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![richard.brock](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/richard.brock/32/59564_2.png) [@richard.brock](https://devforum.zoom.us/u/richard.brock)\
**Post date:** [May 11, 2024, 2:09pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-event-is-returning-empty-recording/109725/1 "2024-05-11T14:09:42Z")

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When retrieving phone recording using web hooks on the Recording Completed Event, the download\_URL is correct but an empty recording is returned.

This was working before the latest updates (the one deployed around May 1).

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 15, 2025, 5:46am UTC](https://devforum.zoom.us/t/webhook-recording-completed-event-is-returning-empty-recording/109725/2 "2025-05-15T05:46:26Z")

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Closed on May 15, 2025, 5:46am UTC

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