# Webhook recording.completed is not emitted

**URL:** <https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475>\
**Category:** API and Webhooks\
**Tags:** webhooks\
**Created:** [June 6, 2024, 10:31pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475 "2024-06-06T22:31:52Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![lvargas](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lvargas/32/55638_2.png) [@lvargas](https://devforum.zoom.us/u/lvargas)\
**Post date:** [June 6, 2024, 10:31pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475/1 "2024-06-06T22:31:52Z")

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**API Endpoint(s) and/or Zoom API Event(s)**  
Webhook recording.completed

**Description**  
_The webhook stopped being emitted by the app when a recording is ready…_

**Error?**  
_No error was issued. No feedback._

**How To Reproduce**  
_Steps to reproduce the behavior:_  
_1. Create and Start Zoom Session_  
_2. Record_  
_3. End Session._

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<div class="post-metadata">

**Author:** ![lvargas](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lvargas/32/55638_2.png) [@lvargas](https://devforum.zoom.us/u/lvargas)\
**Post date:** [July 8, 2024, 5:20pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475/2 "2024-07-08T17:20:58Z")

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@elisa.zoom hi

Any news on this? It’s been over a month now and I’m still having the problem.

I only receive the development webhooks event, even though the recording is done with the production application.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 8, 2024, 5:31pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475/3 "2024-07-08T17:31:33Z")

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Hi @lvargas  
sorry to hear that you are having issues with the recording.completed event.  
Do you have a recent meeting ID that you were supposed to receive the event and you didn’t, also the name of your app please so I can take a closer look

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<div class="post-metadata">

**Author:** ![lvargas](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lvargas/32/55638_2.png) [@lvargas](https://devforum.zoom.us/u/lvargas)\
**Post date:** [July 8, 2024, 5:44pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475/4 "2024-07-08T17:44:45Z")

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The name of the application is Koyag Studio

I have tested EDITED which is the same account with which the application was created. In this case, even though we are using the production version, the notification reaches the development endpoint and not the production one.  
Meeting ID: 99207191969

For any other zoom account, the notifications are not reaching any endpoint.

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 8, 2024, 7:25pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475/5 "2024-07-08T19:25:35Z")

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> [@lvargas](#):
>
> 99207191969

Thanks @lvargas  
Could you please confirm if you have not made any changes to your production URL? if so, it will need to be submitted to the Marketplace app for review in order for you to be able to receive the events

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<div class="post-metadata">

**Author:** ![lvargas](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lvargas/32/55638_2.png) [@lvargas](https://devforum.zoom.us/u/lvargas)\
**Post date:** [July 8, 2024, 7:43pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475/6 "2024-07-08T19:43:23Z")

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We haven’t made any changes since publishing the app earlier this year.

Before May everything was working fine.

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 8, 2024, 7:47pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475/7 "2024-07-08T19:47:36Z")

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Thanks for the update.  
I have created an internal ticket about this issue ZSEE-134581  
I will keep an eye on it and update you accordingly

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 10, 2024, 12:12am UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475/8 "2024-07-10T00:12:54Z")

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Hi @lvargas  
Could you please make sure that the app is authorized in the account that was expecting to receive the webhook? it looks like it is not authorized

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<div class="post-metadata">

**Author:** ![lvargas](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lvargas/32/55638_2.png) [@lvargas](https://devforum.zoom.us/u/lvargas)\
**Post date:** [July 10, 2024, 12:40am UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475/9 "2024-07-10T00:40:07Z")

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Hi @elisa.zoom

where do I check that?

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 10, 2024, 2:46pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475/10 "2024-07-10T14:46:04Z")

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@lvargas Make sure you are logged in in your account and head to the marketplace and see if you have the option of authorizing the app

[https://mpapis.zoom.us/apps/Av0yil4mQmqjYc7gFkgDIA](https://mpapis.zoom.us/apps/Av0yil4mQmqjYc7gFkgDIA)

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<div class="post-metadata">

**Author:** ![lvargas](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lvargas/32/55638_2.png) [@lvargas](https://devforum.zoom.us/u/lvargas)\
**Post date:** [July 10, 2024, 3:23pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475/11 "2024-07-10T15:23:00Z")

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@elisa.zoom As I see it, we have the application authorized, only the shared permissions are not authorized. Will that be a problem for the webhook?

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/f/1/f1e0ffe8b0253ea0f58cbb2e095cf9dc4c1f42ca.png)

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 10, 2024, 8:42pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475/12 "2024-07-10T20:42:19Z")

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I do not think it is that @lvargas  
I am going to send you a DM to ask you for some more details  
Make sure to follow up there!  
Cheers  
Elisa

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 14, 2025, 12:18pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-is-not-emitted/111475/13 "2025-07-14T12:18:43Z")

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