# Webhook recording.recovered Operator Value, documentation

**URL:** <https://devforum.zoom.us/t/webhook-recording-recovered-operator-value-documentation/40628>\
**Category:** API and Webhooks\
**Created:** [January 15, 2021, 12:47am UTC](https://devforum.zoom.us/t/webhook-recording-recovered-operator-value-documentation/40628 "2021-01-15T00:47:55Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Nicolai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nicolai/32/3900_2.png) [@Nicolai](https://devforum.zoom.us/u/Nicolai)\
**Post date:** [January 15, 2021, 12:47am UTC](https://devforum.zoom.us/t/webhook-recording-recovered-operator-value-documentation/40628/1 "2021-01-15T00:47:55Z")

</div>

Hello,

I’m currently working on some updates to an integration using the Webhook APIs and having some discrepancies between the docs and values I getting back over the wire.

Namely, I’m working off a subscription to the \>recording.recovered\< Webhook event,

First of all, even though the Zoom Docs seem to imply the email would be in the Operator\_id  
{  
“event”: “string”,  
“event\_ts”: “long”,  
“payload”: {  
“account\_id”: “string”,  
“operator”: “string”,  
_“operator\_id”: “string [email]”,_  
“object”: {

I actually have to parse the  
**"operator"** for the email of an interactive User’s Email address who activate the Recover in the Zoom Web UI to get the even, the operator\_Id seems to the be user’s Id code.

Now for the question, can someone give me a confirmation on the source values if / when the call is being made via an API integration via JWT bearer token!

PUT “[https://api.zoom.us/v2/meetings/](https://api.zoom.us/v2/meetings/)” +Uuid + “/recordings/status”  
with Body : “{\r\n “action”: “recover”\r\n}”

On the return \>object.payload.operator\< , Is this the email address of the person who setup the JWT token ?

We need to be able to easily identify / distinguish “user driven” VS API based automated recovery calls and this would seem like a good identifier, however I would like confirmation.

Thanks for any assistance.

---

<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [January 15, 2021, 9:33pm UTC](https://devforum.zoom.us/t/webhook-recording-recovered-operator-value-documentation/40628/2 "2021-01-15T21:33:33Z")

</div>

Hey @Nicolai,

Thank you for reaching out to the Zoom Developer Forum. Yes, I can confirm that the `operator` field from the [recording.recovered webhook](https://marketplace.zoom.us/docs/api-reference/webhook-reference/recording-events/recording-recovered) is indeed the email of the user that requested the recovery:

![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/d/dd74fbbf53642c01e3209dff339178f7d54cd99f.png)

Let me know if you have any questions.

Thanks,  
Max

---

<div class="post-metadata">

**Author:** ![Nicolai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nicolai/32/3900_2.png) [@Nicolai](https://devforum.zoom.us/u/Nicolai)\
**Post date:** [January 18, 2021, 2:37pm UTC](https://devforum.zoom.us/t/webhook-recording-recovered-operator-value-documentation/40628/3 "2021-01-18T14:37:55Z")

</div>

Thanks for the reply,  
Can you help clarify what the Operator field address will be when the calls are being made VIA a JWT token API call ? (Non interactive user)  
Is this always the Account Admin email address ?  
Thanks for any further clarfication.  
Sincerely,

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [January 19, 2021, 7:35pm UTC](https://devforum.zoom.us/t/webhook-recording-recovered-operator-value-documentation/40628/4 "2021-01-19T19:35:13Z")

</div>

Hey @Nicolai ,

If the action is done via API to recover a recording, the operator will be the id/email of the JWT app owner.

Best,  
Will

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 19, 2021, 5:35am UTC](https://devforum.zoom.us/t/webhook-recording-recovered-operator-value-documentation/40628/5 "2021-02-19T05:35:25Z")

</div>

Closed on February 19, 2021, 5:35am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.