# Webhook request doen't contains alternative hosts

**URL:** <https://devforum.zoom.us/t/webhook-request-doent-contains-alternative-hosts/78497>\
**Category:** API and Webhooks\
**Created:** [November 8, 2022, 6:39pm UTC](https://devforum.zoom.us/t/webhook-request-doent-contains-alternative-hosts/78497 "2022-11-08T18:39:43Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![johnny.cash.in.testi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/johnny.cash.in.testi/32/42845_2.png) [@johnny.cash.in.testi](https://devforum.zoom.us/u/johnny.cash.in.testi)\
**Post date:** [November 8, 2022, 6:39pm UTC](https://devforum.zoom.us/t/webhook-request-doent-contains-alternative-hosts/78497/1 "2022-11-08T18:39:43Z")

</div>

After scheduling a meeting with a user in the Alternative Hosts field, Zoom sends a webhook request payload where alternative hosts field is empty.

```auto
{
    "event": "meeting.created",
    "payload": {

...

            "settings": {
                            "use_pmi": false,
                            "alternative_hosts": ""
                        }
...

     }
}

```

Both users are Licensed. Do you have any suggestion? Thanks!

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [November 8, 2022, 10:00pm UTC](https://devforum.zoom.us/t/webhook-request-doent-contains-alternative-hosts/78497/2 "2022-11-08T22:00:00Z")

</div>

@johnny.cash.in.testi , when you use the [`GET a meeting` endpoint](https://marketplace.zoom.us/docs/api-reference/zoom-api/methods/#operation/meeting), can you see the alternative hosts listed there?

If that endpoint yields blank for alternative\_hosts in the settings object, it’s likely that you are assigning alt hosts incorrectly when creating the meeting.

Thanks in advance.

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<div class="post-metadata">

**Author:** ![johnny.cash.in.testi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/johnny.cash.in.testi/32/42845_2.png) [@johnny.cash.in.testi](https://devforum.zoom.us/u/johnny.cash.in.testi)\
**Post date:** [November 9, 2022, 1:43am UTC](https://devforum.zoom.us/t/webhook-request-doent-contains-alternative-hosts/78497/3 "2022-11-09T01:43:41Z")

</div>

Hi @gianni.zoom , thanks for response. I forgot to mention, that I use a web gui to schedule a zoom meeting from this page `https://zoom.us/meeting/schedule`. And after creation, when I click the **Edit** button on the **Upcoming** list item, I see my alternative host user there.

No, GET request to [https://api.zoom.us/v2/meetings/{meetingId}](https://api.zoom.us/v2/meetings/%7BmeetingId%7D) also returns an empty `alternative_hosts` field.

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [November 9, 2022, 5:54pm UTC](https://devforum.zoom.us/t/webhook-request-doent-contains-alternative-hosts/78497/4 "2022-11-09T17:54:49Z")

</div>

Interesting! @johnny.cash.in.testi can you please PM me the following:

- your account id
- meeting id
- screenshot of the alternative host showing up in web ui
- screenshot of GET request to [https://api.zoom.us/v2/meetings/{meetingId}](https://api.zoom.us/v2/meetings/%7BmeetingId%7D) results

Thank you!

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [November 10, 2022, 7:09pm UTC](https://devforum.zoom.us/t/webhook-request-doent-contains-alternative-hosts/78497/5 "2022-11-10T19:09:53Z")

</div>

Customer clarified they can see alternative\_hosts in `https://api.zoom.us/v2/meetings/{meetingId} ` , but webhook value is still empty. We are investigating via Service Engineering (ZSEE-71901).

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [November 21, 2022, 7:54pm UTC](https://devforum.zoom.us/t/webhook-request-doent-contains-alternative-hosts/78497/6 "2022-11-21T19:54:08Z")

</div>

For anyone else who may have this issue, I confirmed with Service Engineering that this is a bug. They will deploy a fix December 3rd.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 25, 2023, 11:30am UTC](https://devforum.zoom.us/t/webhook-request-doent-contains-alternative-hosts/78497/7 "2023-11-25T11:30:53Z")

</div>

Closed on November 25, 2023, 11:30am UTC

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