# Webhook transcript\_completed event not triggering

**URL:** <https://devforum.zoom.us/t/webhook-transcript-completed-event-not-triggering/121872>\
**Category:** Meetings\
**Created:** [December 3, 2024, 1:59pm UTC](https://devforum.zoom.us/t/webhook-transcript-completed-event-not-triggering/121872 "2024-12-03T13:59:47Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![bruno2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bruno2/32/53800_2.png) [@bruno2](https://devforum.zoom.us/u/bruno2)\
**Post date:** [December 3, 2024, 1:59pm UTC](https://devforum.zoom.us/t/webhook-transcript-completed-event-not-triggering/121872/1 "2024-12-03T13:59:47Z")

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I’ve enabled automatic record saving to the cloud for automated processing. While the webhook transcript\_completed event worked during testing with my user account, it’s currently not triggering on other users despite automatic cloud saving being enabled. Please help investigate why the webhook isn’t firing.