# Webhooks are not received **URL:** \ **Category:** API and Webhooks\ **Created:** [February 2, 2021, 4:14pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304 "2021-02-02T16:14:55Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![sandeep.tendulkar](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@sandeep.tendulkar](https://devforum.zoom.us/u/sandeep.tendulkar)\ **Post date:** [February 2, 2021, 4:14pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/1 "2021-02-02T16:14:56Z")
**Description** We have configured JWT with event subscription and it was working absolutely fine couple of hours back. However it stoped working all of sudden and the events that we are receiving are lagged by couple of hours. Sometimes, even events are not received at all. These webhook events are as simple as Meeting.started and meeting.ended. **Error** Events are not received. **Which App Type (OAuth / Chatbot / JWT / Webhook)?** JWT Event Subscription Knowing the endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with. **Which Endpoint/s?** [https://our-website.com/webhook/meetingStatusChange](https://our-website.com/webhook/meetingStatusChange) Knowing the API endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with. **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. Create a meeting and start a meeting. That event should be received. 2. No event is received **Screenshots (If applicable)** If applicable, add screenshots to help explain your problem. **Additional context** Add any other context about the problem here. ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [February 2, 2021, 4:15pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/2 "2021-02-02T16:15:48Z")
Hey @sandeep.tendulkar Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂 Checkout this related thread that may have the answer you are looking for: > [@Can't receive webhook](https://devforum.zoom.us/t/-/14062): > > Description Zoom will try to deliver the notification for up to three times for an event. If after executing the retry-logic, Zoom doesn’t receive a 2XX response, no further notifications related to that event will be sent to your app’s Event Notification Endpoint URL . Unfortunately this case has occurred. Should I recreate an application to try webhook again or is there another way? Which App Type (OAuth / Chatbot / JWT / Webhook)? OAuth with event subscription. How To Reproduce (… If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly. Thanks, DeveloperBot ---
**Author:** ![an4rei](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/an4rei/32/22523_2.png) [@an4rei](https://devforum.zoom.us/u/an4rei)\ **Post date:** [February 2, 2021, 4:16pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/3 "2021-02-02T16:16:03Z")
I confirm the same behaviour. these issues are really messing up with what we build. @will.zoom @tommy ---
**Author:** ![sandeep.tendulkar](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@sandeep.tendulkar](https://devforum.zoom.us/u/sandeep.tendulkar)\ **Post date:** [February 2, 2021, 4:17pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/4 "2021-02-02T16:17:31Z")
We are sending across 200 ok. Also since this being JWT app, we can’t recreate the app. ---
**Author:** ![cholscher](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cholscher/32/4057_2.png) [@cholscher](https://devforum.zoom.us/u/cholscher)\ **Post date:** [February 2, 2021, 4:25pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/5 "2021-02-02T16:25:23Z")
We are seeing the same thing on the Webinar Start / Webinar Stop webhooks as well. Is there an issue with the webhooks firing today? ---
**Author:** ![uri](https://avatars.discourse-cdn.com/v4/letter/u/439d5e/32.png) [@uri](https://devforum.zoom.us/u/uri)\ **Post date:** [February 2, 2021, 4:38pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/6 "2021-02-02T16:38:59Z")
I am receiving the same issue. Earlier today, around 10am EST, webhook events stopped firing to our servers. ---
**Author:** ![jacobb](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@jacobb](https://devforum.zoom.us/u/jacobb)\ **Post date:** [February 2, 2021, 4:45pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/7 "2021-02-02T16:45:24Z")
I’ve also stopped receiving all webhook calls around 10am EST this morning - I have been creating new apps and using request bins and going crazy all morning. There are no calls showing up in the call logs for any of our webhook apps, at this point I am assuming it is an issue on Zoom’s side. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 2, 2021, 4:50pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/8 "2021-02-02T16:50:04Z")
Hey @sandeep.tendulkar , @jacobb , @cholscher , @uri , @an4rei , Thank you for reporting this. We are investigating the issue now and will provide updates shortly. -Tommy ---
**Author:** ![kalyan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kalyan/32/27642_2.png) [@kalyan](https://devforum.zoom.us/u/kalyan)\ **Post date:** [February 2, 2021, 4:55pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/9 "2021-02-02T16:55:33Z")
I also faced same issue. I have received recording webhooks but not meeting related. ---
**Author:** ![comptonmc\_filo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/comptonmc_filo/32/22519_2.png) [@comptonmc\_filo](https://devforum.zoom.us/u/comptonmc_filo)\ **Post date:** [February 2, 2021, 5:02pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/10 "2021-02-02T17:02:55Z")
We are seeing the same across all of our customers. No webooks coming from webinars or meetings. A few seem to be trickling in, but very few and random. ---
**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\ **Post date:** [February 2, 2021, 5:04pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/11 "2021-02-02T17:04:16Z")
We are also seeing these issues. Zoom status page does not mention an outage but it feels like it ---
**Author:** ![veselin.kulov](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/veselin.kulov/32/5339_2.png) [@veselin.kulov](https://devforum.zoom.us/u/veselin.kulov)\ **Post date:** [February 2, 2021, 5:04pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/12 "2021-02-02T17:04:36Z")
We are seeing the same issue. First there was a huge delay in webhooks beeing received. Please update your status page so when our customers complain we can tell them who’s to blame. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/9/29b91c51b33d6b1b6952a194398234c737ddce70.png) Here’s a delay graph in seconds in UTC+2 time zone. ---
**Author:** ![benmurphy\_zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/benmurphy_zoom/32/20925_2.png) [@benmurphy\_zoom](https://devforum.zoom.us/u/benmurphy_zoom)\ **Post date:** [February 2, 2021, 5:04pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/13 "2021-02-02T17:04:47Z")
We have the same issue here, additionally many of our meetings are having serious AV problems and disconnects 979 1062 1885 995 7845 9136 979 1062 1885 979 1062 1885 952 0438 5322 986 8536 4083 ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 2, 2021, 5:06pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/14 "2021-02-02T17:06:48Z")
Hey @veselin.kulov , @benmurphy_zoom , @uri , @cholscher , @jacobb , @jimig , @comptonmc_filo , @kalyan , @sandeep.tendulkar , @an4rei , We have received reports from a subset of users of increased delays with sending and receiving Webhooks. Please stay updated on [https://status.zoom.us/](https://status.zoom.us/) Thanks, Tommy ---
**Author:** ![Zacht](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/zacht/32/8496_2.png) [@Zacht](https://devforum.zoom.us/u/Zacht)\ **Post date:** [February 2, 2021, 5:20pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/15 "2021-02-02T17:20:17Z")
Yeah, unfortunate timing as we’re running an event from our platform today that relies on webhooks for meeting status ☹ ---
**Author:** ![javierlgc](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/javierlgc/32/22528_2.png) [@javierlgc](https://devforum.zoom.us/u/javierlgc)\ **Post date:** [February 2, 2021, 6:40pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/16 "2021-02-02T18:40:24Z")
Also having the same issue with a JWT app, I’m not receiving Webhooks, in this case I’m only using the ones related to registrations to a meeting. ```auto meeting.registration_created meeting.registration_approved meeting.registration_canceled ``` They were working fine until around 10 AM (EST) ---
**Author:** ![aneisch](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aneisch/32/22529_2.png) [@aneisch](https://devforum.zoom.us/u/aneisch)\ **Post date:** [February 2, 2021, 6:45pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/17 "2021-02-02T18:45:57Z")
I see the outage is marked as resolved on the status page but I am still not receiving any of my expected webhooks. ---
**Author:** ![benmurphy\_zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/benmurphy_zoom/32/20925_2.png) [@benmurphy\_zoom](https://devforum.zoom.us/u/benmurphy_zoom)\ **Post date:** [February 2, 2021, 6:51pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/18 "2021-02-02T18:51:28Z")
We still see this issue persisting despite the update. This is a serious problem for our customers. ---
**Author:** ![comptonmc\_filo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/comptonmc_filo/32/22519_2.png) [@comptonmc\_filo](https://devforum.zoom.us/u/comptonmc_filo)\ **Post date:** [February 2, 2021, 6:54pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/19 "2021-02-02T18:54:55Z")
We are still not seeing events come through. ---
**Author:** ![jacobb](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@jacobb](https://devforum.zoom.us/u/jacobb)\ **Post date:** [February 2, 2021, 7:00pm UTC](https://devforum.zoom.us/t/webhooks-are-not-received/42304/20 "2021-02-02T19:00:19Z")
Also tested again after seeing the issue marked as resolved, start& join webhooks not coming thru. [Next page](https://devforum.zoom.us/t/webhooks-are-not-received/42304.md?page=2)