# Webhooks arriving 3 weeks late

**URL:** <https://devforum.zoom.us/t/webhooks-arriving-3-weeks-late/11759>\
**Category:** API and Webhooks\
**Created:** [April 7, 2020, 9:31am UTC](https://devforum.zoom.us/t/webhooks-arriving-3-weeks-late/11759 "2020-04-07T09:31:24Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\
**Post date:** [April 7, 2020, 9:31am UTC](https://devforum.zoom.us/t/webhooks-arriving-3-weeks-late/11759/1 "2020-04-07T09:31:24Z")

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We have seen an increase in webhooks arriving extremely late, in fact they appear to be duplicates in all cases I’ve reviewed.

**Original sent on 2020-03-18 13:05:51**  
[Zoom] Webhook meeting.sharing\_started {“event”:“meeting.sharing\_started”,“payload”:{“object”:{“uuid”:“CD11RRNMQ7O/7bSyICxDQQ==”,“participant”:{“id”:“PwWSU6pNR2eOsk-yWitMUg”,“user\_id”:“16778240”,“user\_name”:“xxx”,“sharing\_details”:{“link\_source”:"",“file\_link”:"",“source”:"",“date\_time”:“2020-03-18T13:05:48Z”,“content”:“desktop”}},“id”:“996548969”,“type”:2,“topic”:“xxx”,“host\_id”:“PwWSU6pNR2eOsk-yWitMUg”,“duration”:15,“start\_time”:“2020-03-18T12:59:46Z”,“timezone”:“America/Indiana/Indianapolis”},“account\_id”:“jRW6wE3iQzqjb5d9ebtrWg”}}

**Duplicate sent on 2020-04-07 02:25:02**  
[Zoom] Webhook meeting.sharing\_ended {“event”:“meeting.sharing\_ended”,“payload”:{“object”:{“uuid”:“CD11RRNMQ7O/7bSyICxDQQ==”,“participant”:{“id”:"",“user\_id”:“16778240”,“user\_name”:"",“sharing\_details”:{“link\_source”:"",“file\_link”:"",“source”:"",“date\_time”:“2020-03-18T13:19:22Z”,“content”:“desktop”}},“id”:“996548969”,“type”:2,“topic”:“xxx”,“host\_id”:“PwWSU6pNR2eOsk-yWitMUg”,“duration”:20,“start\_time”:“2020-03-18T12:59:46Z”,“timezone”:“America/Indiana/Indianapolis”},“account\_id”:“jRW6wE3iQzqjb5d9ebtrWg”}}

What’s going on Zoom? **We need a reliable webhook service and this has been anything but.**

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 8, 2020, 6:09am UTC](https://devforum.zoom.us/t/webhooks-arriving-3-weeks-late/11759/2 "2020-04-08T06:09:45Z")

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Hey @jimig,

This was due to the webhook delays 3 weeks ago.

Please keep us updated on the status of current webhooks, let us know if you experience any delays…

Thanks,  
Tommy

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**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\
**Post date:** [April 8, 2020, 7:08pm UTC](https://devforum.zoom.us/t/webhooks-arriving-3-weeks-late/11759/3 "2020-04-08T19:08:39Z")

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Thanks Tommy, I find it bizarre that Zoom would still send webhooks that are 3 weeks out of date.

We have put in mitigations to ignore these on our side.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 9, 2020, 9:27pm UTC](https://devforum.zoom.us/t/webhooks-arriving-3-weeks-late/11759/4 "2020-04-09T21:27:59Z")

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Hey @jimig,

Was most likely a mistake with our queuing.

Thanks,  
Tommy

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**Author:** ![veselin.kulov](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/veselin.kulov/32/5339_2.png) [@veselin.kulov](https://devforum.zoom.us/u/veselin.kulov)\
**Post date:** [April 11, 2020, 12:27pm UTC](https://devforum.zoom.us/t/webhooks-arriving-3-weeks-late/11759/5 "2020-04-11T12:27:06Z")

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Hi @tommy,

This is an ongoing issue for more than a week now. Any way you can fix these?

Here’s a webhook we received at [2020-04-09 17:50:48] notifying us about an event that occured at 2020-03-12T16:28:34Z

Webhook meeting.participant\_joined {“event”:“meeting.participant\_joined”,“payload”:{“account\_id”:“gmxs0OMkTd-qJ4H1ZbHEoA”,“object”:{“duration”:19,“start\_time”:“2020-03-12T16:28:34Z”,“timezone”:“Europe/Madrid”,“topic”:“XXXXX”,“id”:“549071741”,“type”:2,“uuid”:“xhUdqInCT9+kVY/55Nn4eg==”,“participant”:{“id”:"",“user\_id”:“33555456”,“user\_name”:“XXXXXX”,“join\_time”:“2020-03-12T16:30:09Z”},“host\_id”:“nu3GnK4pRUanQ42ZWKZDaw”}}}

Thanks,  
Veselin

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 13, 2020, 7:45pm UTC](https://devforum.zoom.us/t/webhooks-arriving-3-weeks-late/11759/6 "2020-04-13T19:45:25Z")

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Hey @veselin.kulov,

How many times has this happened?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 8:22pm UTC](https://devforum.zoom.us/t/webhooks-arriving-3-weeks-late/11759/7 "2020-08-21T20:22:43Z")

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Closed on August 21, 2020, 8:22pm UTC