# Webhooks data not returning participant id nor email

**URL:** <https://devforum.zoom.us/t/webhooks-data-not-returning-participant-id-nor-email/68052>\
**Category:** API and Webhooks\
**Created:** [April 25, 2022, 10:27am UTC](https://devforum.zoom.us/t/webhooks-data-not-returning-participant-id-nor-email/68052 "2022-04-25T10:27:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![simkin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/simkin/32/31663_2.png) [@simkin](https://devforum.zoom.us/u/simkin)\
**Post date:** [April 25, 2022, 10:27am UTC](https://devforum.zoom.us/t/webhooks-data-not-returning-participant-id-nor-email/68052/1 "2022-04-25T10:27:39Z")

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## Using this template helps us debug your issues more effectively 🙂

**Description**  
The webhook events meeting.participant\_admitted  
and meeting.participant\_joined return empty strings for  
payload.object.participant.id and  
payload.object.participant.email

**Error**  
The full error message or issue you are running into.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
Webhook

**Which Endpoint/s?**  
meeting.participant\_admitted  
meeting.participant\_joined

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:  
use webhooks above

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.

**Additional context**  
The point of me using these webhooks is identifying who  
someone has had a meeting with for required business logic.  
As it stands, all I get is a user\_name and a temporary user\_id  
which seems useless for identifying zoom users.  
The webhook endpoints I am using seem a bit pointless unless  
I can correctly identify participants …

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 25, 2022, 2:38pm UTC](https://devforum.zoom.us/t/webhooks-data-not-returning-participant-id-nor-email/68052/2 "2022-04-25T14:38:55Z")

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Hi @simkin ,

Can you please do the following?  
[https://devforum.zoom.us/t/we-are-not-receiving-webhooks-as-expected-heres-what-to-do/64846/2](https://devforum.zoom.us/t/we-are-not-receiving-webhooks-as-expected-heres-what-to-do/64846/2)

Thank you,  
Gianni

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<div class="post-metadata">

**Author:** ![simkin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/simkin/32/31663_2.png) [@simkin](https://devforum.zoom.us/u/simkin)\
**Post date:** [April 25, 2022, 3:15pm UTC](https://devforum.zoom.us/t/webhooks-data-not-returning-participant-id-nor-email/68052/3 "2022-04-25T15:15:54Z")

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Hello Gianni -

the link you posted refers to someone not receiving webhook  
events at all. That is not the issue with me.  
I am receiving data, but as I stated above, certain key fields  
are empty strings instead of containing needed data.

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [May 9, 2022, 3:50pm UTC](https://devforum.zoom.us/t/webhooks-data-not-returning-participant-id-nor-email/68052/4 "2022-05-09T15:50:29Z")

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Hi, @simkin,

Can you share if the users are in your account and signed in when joining the meeting? Also, did the user register and use the unique registration URL to join the meeting?

You may also want to check this helpful forum post for meeting registration and attendance guidance:

> [@Meeting Registration & Attendance](https://devforum.zoom.us/t/meeting-registration-attendance/68172/2):
>
> Greeting and Welcome, @njsent, No additional clicks or input from the user is required when adding a registrant via API. The only required fields for the Add a meeting registrant are : meetingId first\_name email As long as the above information is provided the registration process should be seamless. You can track attendance with our webhook events. Please see this post for more details on mapping meetings & registration Ids: You can list all users that have registered for a meeting v…

## API email address display rules

[https://marketplace.zoom.us/docs/guides/stay-up-to-date/announcements#api-email-address-display-rules](https://marketplace.zoom.us/docs/guides/stay-up-to-date/announcements#api-email-address-display-rules)

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 9, 2022, 1:51am UTC](https://devforum.zoom.us/t/webhooks-data-not-returning-participant-id-nor-email/68052/5 "2022-06-09T01:51:24Z")

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Closed on June 9, 2022, 1:51am UTC

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