# Webhooks not being sent to server

**URL:** <https://devforum.zoom.us/t/webhooks-not-being-sent-to-server/30111>\
**Category:** API and Webhooks\
**Created:** [September 14, 2020, 6:15am UTC](https://devforum.zoom.us/t/webhooks-not-being-sent-to-server/30111 "2020-09-14T06:15:56Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![AddisonMighty](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/addisonmighty/32/14231_2.png) [@AddisonMighty](https://devforum.zoom.us/u/AddisonMighty)\
**Post date:** [September 14, 2020, 6:15am UTC](https://devforum.zoom.us/t/webhooks-not-being-sent-to-server/30111/1 "2020-09-14T06:15:56Z")

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**Description**  
I have an OAuth App which subscribes to the meeting.updated, meeting.deleted, webinar.updated, and webinar.deleted webhooks. At one point a couple weeks ago they were working. I am now getting ready to release the integration to my users, and submitted the app to Zoom, but my server is no longer getting webhooks sent to it. When I check the webhook logs for my app, they are empty! I am not sure how long the webhooks have been broken.

**Error**  
There is no error message, the webhooks are never sent by Zoom according to the Call Logs section in the marketplace app management.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth with Webhooks

**Which Endpoint/s?**  
Subscribed to the meeting.updated, meeting.deleted, webinar.updated, and webinar.deleted webhoooks.

**How To Reproduce (If applicable)**  
Edit or delete an event Zoom and see no webhook is triggered.

**Additional context**  
We have heard back from our first review and they are requesting some updates to the app before it is reviewed again. Would this have any effect on the webhooks?

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 15, 2020, 7:31pm UTC](https://devforum.zoom.us/t/webhooks-not-being-sent-to-server/30111/2 "2020-09-15T19:31:59Z")

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Hi @AddisonMighty,

Thanks for reaching out about this. A few questions:

1. Are you using the Production or Development URL for your event subscription?
2. Have you checked the Verification Token matches?
3. Can you share the following:

- Your write-to URL where you’re prepared to receive Zoom payloads
- A screenshot of your app logs, if possible?

Thanks so much, and I’ll keep an eye out!

Best,  
Will

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**Author:** ![AddisonMighty](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/addisonmighty/32/14231_2.png) [@AddisonMighty](https://devforum.zoom.us/u/AddisonMighty)\
**Post date:** [September 15, 2020, 9:03pm UTC](https://devforum.zoom.us/t/webhooks-not-being-sent-to-server/30111/4 "2020-09-15T21:03:38Z")

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Hi Will,

Thanks for reaching out.

1. This is happening on both production and staging environments.
2. I have checked the verification token matches. The issue is Zoom is not calling our server.
3. Yes the URLs work.

App Logs

 ![Screen Shot 2020-09-15 at 2.02.48 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/9/968b3f013007a5ada0a47c9c9db0760e9190df28.png)

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<div class="post-metadata">

**Author:** ![AddisonMighty](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/addisonmighty/32/14231_2.png) [@AddisonMighty](https://devforum.zoom.us/u/AddisonMighty)\
**Post date:** [September 15, 2020, 9:15pm UTC](https://devforum.zoom.us/t/webhooks-not-being-sent-to-server/30111/5 "2020-09-15T21:15:58Z")

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Hi Will,

Another update, I double checked our logs, and it does look like the production webhooks are being triggered but not the development ones.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 17, 2020, 5:13am UTC](https://devforum.zoom.us/t/webhooks-not-being-sent-to-server/30111/6 "2020-09-17T05:13:57Z")

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Hey @AddisonMighty,

Happy to hear you see the production webhooks sending.

Can you clarify how you are specifying the development webhooks?

Thanks,  
Tommy

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [October 17, 2020, 3:14pm UTC](https://devforum.zoom.us/t/webhooks-not-being-sent-to-server/30111/7 "2020-10-17T15:14:04Z")

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Closed on October 17, 2020, 3:14pm UTC

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