# Webhooks not being triggered in development mode/app pre-approval

**URL:** <https://devforum.zoom.us/t/webhooks-not-being-triggered-in-development-mode-app-pre-approval/12495>\
**Category:** API and Webhooks\
**Created:** [April 10, 2020, 5:15am UTC](https://devforum.zoom.us/t/webhooks-not-being-triggered-in-development-mode-app-pre-approval/12495 "2020-04-10T05:15:09Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![basil](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/basil/32/5673_2.png) [@basil](https://devforum.zoom.us/u/basil)\
**Post date:** [April 10, 2020, 5:15am UTC](https://devforum.zoom.us/t/webhooks-not-being-triggered-in-development-mode-app-pre-approval/12495/1 "2020-04-10T05:15:09Z")

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**Description**

We are currently testing our Zoom integration during the pre-approval process and are having difficulty with getting Webhooks to trigger.

**Error**

- No webhooks are triggered for updated and deleted webinars and there is no way for us to check the logs as the app is in pre-approval process.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**

- We are currently using Webhook with the verification token.

**Which Endpoint/s?**

- Currently we are looking at `webinar.updated` and `webinar.deleted` webhooks.
- We are also trying to get the webhook to submit to [https://webhook.site/](https://webhook.site/) ([https://webhook.site/72abeefc-b081-4d0b-9725-2d3f7db634e8](https://webhook.site/72abeefc-b081-4d0b-9725-2d3f7db634e8)) to make sure the wehbooks are sending, as there are no logs present for the pre-approval process.
- Prior to testing with webhook.site, we tested this with both ngrok and ultrahook

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Edit date and time on the webinar and click save. Also try deleting the webinar.
2. No webhook is triggered or sent to the event notification endpoint URL for both development and production.

**Screenshots (If applicable)**

 ![Screen Shot 2020-04-10 at 12.32.08 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/7/72fcef62b05938360017111aee390edd2d5fc140.png)

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 10, 2020, 9:50pm UTC](https://devforum.zoom.us/t/webhooks-not-being-triggered-in-development-mode-app-pre-approval/12495/2 "2020-04-10T21:50:04Z")

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Hey @basil,

Have you been able to get any of the webhooks to work?

Are you able to send a test post request to your webhook endpoint url and see if it makes it to your server?

Thanks,  
Tommy

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**Author:** ![basil](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/basil/32/5673_2.png) [@basil](https://devforum.zoom.us/u/basil)\
**Post date:** [May 5, 2020, 5:37pm UTC](https://devforum.zoom.us/t/webhooks-not-being-triggered-in-development-mode-app-pre-approval/12495/3 "2020-05-05T17:37:28Z")

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Hi @tommy,

Thanks for your reply. We were able to resolve this by using another account that was part of/under the parent account. However, the webhooks still don’t work for the parent account the integration is in. Is this by design?

Thanks!

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 12, 2020, 12:01am UTC](https://devforum.zoom.us/t/webhooks-not-being-triggered-in-development-mode-app-pre-approval/12495/4 "2020-05-12T00:01:29Z")

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Hey @basil,

Glad to hear you got the webhooks working!

What is your app name so I can investigate the parent account issue?

Thanks,  
Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:14pm UTC](https://devforum.zoom.us/t/webhooks-not-being-triggered-in-development-mode-app-pre-approval/12495/5 "2020-08-21T21:14:49Z")

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Closed on August 21, 2020, 9:14pm UTC


