# Webhooks not fired for users at the first event **URL:** \ **Category:** API and Webhooks\ **Tags:** webhooks\ **Created:** [March 11, 2024, 3:33pm UTC](https://devforum.zoom.us/t/webhooks-not-fired-for-users-at-the-first-event/105480 "2024-03-11T15:33:37Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![webinars11](https://avatars.discourse-cdn.com/v4/letter/w/ecccb3/32.png) [@webinars11](https://devforum.zoom.us/u/webinars11)\ **Post date:** [March 11, 2024, 3:33pm UTC](https://devforum.zoom.us/t/webhooks-not-fired-for-users-at-the-first-event/105480/1 "2024-03-11T15:33:37Z")
I have licensed users that start (using api call) and then join meetings. I have start / joined / left / end meeting webhooks registered in my zoom app. For some reason I do not get the start webhook if a users accept (Allow) the application for the first time. The next time a meeting is started for the very same user, it gets all webhooks correctly. Anything I can do in order to resolve it? ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [March 14, 2024, 4:30am UTC](https://devforum.zoom.us/t/webhooks-not-fired-for-users-at-the-first-event/105480/2 "2024-03-14T04:30:07Z")
Hi @webinars11 , At times there are latency or service interruptions. Please review the following and let me know if this helps: > **[What to check when you're not receiving webhook events](https://developers.zoom.us/blog/not-receiving-webhooks/)** > > The Zoom Developer Platform is an open platform that allows third-party developers to build applications and integrations upon Zoom’s video-first unified communications platform. > **[Resolving webhook delays](https://developers.zoom.us/blog/webhook-delays/)** > > test However, this sounds like such unique and unexpected behavior. Can you please respond to my private message with the following: - developer email - client id - meeting id example(s) where you observed this behavior - identifier of the participant(s) where you observed this behavior (i.e. email address if you have this info or participant uuid) ---
**Author:** ![webinars11](https://avatars.discourse-cdn.com/v4/letter/w/ecccb3/32.png) [@webinars11](https://devforum.zoom.us/u/webinars11)\ **Post date:** [March 18, 2024, 8:48am UTC](https://devforum.zoom.us/t/webhooks-not-fired-for-users-at-the-first-event/105480/4 "2024-03-18T08:48:24Z")
Hi Gianni, Thanks for your replay. I do not know how to write you in private. Here are some meeting examples not getting the start / join webhooks. 87310226597, 83556062563, 87865402171 The all 3 examples are the very first meeting for those users having my zoom marketplace app (allowed for the first time). Next meetings for those users has all webhooks registered correctly. Thanks, Gal. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [March 18, 2024, 2:50pm UTC](https://devforum.zoom.us/t/webhooks-not-fired-for-users-at-the-first-event/105480/5 "2024-03-18T14:50:47Z")
Hi @webinars11 , Click on your profile icon and you should see a mail icon. There is where you can access direct messages. You should be able to see and respond to the one I sent. ![Screenshot 2024-03-18 at 10.49.54 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/3/c/3c53aec1c1deb4921e1ea9510a9ae956aea4af2c.png) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [March 22, 2025, 6:27am UTC](https://devforum.zoom.us/t/webhooks-not-fired-for-users-at-the-first-event/105480/6 "2025-03-22T06:27:15Z")
Closed on March 22, 2025, 6:27am UTC This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.