# Webhooks not firing

**URL:** <https://devforum.zoom.us/t/webhooks-not-firing/36933>\
**Category:** API and Webhooks\
**Created:** [November 25, 2020, 7:40pm UTC](https://devforum.zoom.us/t/webhooks-not-firing/36933 "2020-11-25T19:40:34Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![comptonmc](https://avatars.discourse-cdn.com/v4/letter/c/a87d85/32.png) [@comptonmc](https://devforum.zoom.us/u/comptonmc)\
**Post date:** [November 25, 2020, 7:40pm UTC](https://devforum.zoom.us/t/webhooks-not-firing/36933/1 "2020-11-25T19:40:34Z")

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**Description**  
As of today 11/25, we are not receiving any webhooks for meeting start, join meeting, leave meeting, or meeting end events. Are Zoom webhooks being affected by the AWS East outage?

**Error**  
As of 11/25, no webhooks are hitting our webhook API endpoint

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
Webhook

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**Author:** ![gostudent](https://avatars.discourse-cdn.com/v4/letter/g/5daacb/32.png) [@gostudent](https://devforum.zoom.us/u/gostudent)\
**Post date:** [November 26, 2020, 11:24am UTC](https://devforum.zoom.us/t/webhooks-not-firing/36933/2 "2020-11-26T11:24:15Z")

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Hello, we are not receiving any webinar.participant\_joined events atm - does this have to do with an outage as well?

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [November 30, 2020, 6:56pm UTC](https://devforum.zoom.us/t/webhooks-not-firing/36933/3 "2020-11-30T18:56:08Z")

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Hi @gostudent,

We did face a temporary disruption with webhooks on the 26th. Are you still experiencing this issue?

Let me know—thanks!  
Will

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [December 1, 2020, 8:38pm UTC](https://devforum.zoom.us/t/webhooks-not-firing/36933/6 "2020-12-01T20:38:50Z")

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You can see more details about the service disruption here: [https://status.zoom.us/incidents/khqyxx9k848z](https://status.zoom.us/incidents/khqyxx9k848z)

The issue is resolved now, so I am closing this thread. Please create a new topic if you are experiencing additional Webhook issues.

Thanks,  
Tommy

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [December 1, 2020, 8:39pm UTC](https://devforum.zoom.us/t/webhooks-not-firing/36933/7 "2020-12-01T20:39:00Z")

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