# Webhooks not working? ie. deAuthorize notice

**URL:** <https://devforum.zoom.us/t/webhooks-not-working-ie-deauthorize-notice/101238>\
**Category:** API and Webhooks\
**Tags:** webhooks\
**Created:** [January 5, 2024, 12:56am UTC](https://devforum.zoom.us/t/webhooks-not-working-ie-deauthorize-notice/101238 "2024-01-05T00:56:01Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![jonathan-finmate](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jonathan-finmate/32/54896_2.png) [@jonathan-finmate](https://devforum.zoom.us/u/jonathan-finmate)\
**Post date:** [January 5, 2024, 12:56am UTC](https://devforum.zoom.us/t/webhooks-not-working-ie-deauthorize-notice/101238/1 "2024-01-05T00:56:01Z")

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**API Endpoint(s) and/or Zoom API Event(s)**  
I am a published app.  
I’m trying to figure out why Deauthorization Notification never gets triggered?  
The app configuration \>information \> bottom of page Endpoint URL, im monitoring, but never received anything from zoom (when i as a consumer deauthorizes the app).

**Description**  
_Details on your question, workflow or the problem you’re trying to solve._

I also see the webhooks logs as empty.  
[App Marketplace](https://marketplace.zoom.us/user/logs?type=WebhookOnly&appType=webhook) shows nothing when users deauthorize app.

**Error?**  
not getting any webhooks even for app deauthorize.

**How To Reproduce**  
_Steps to reproduce the behavior:_  
as a user, i connect the app to zoom. then i remove app from zoom marketplace.  
I’m expecting a webhook deauth notice, but no webhooks get triggered.

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [January 11, 2024, 11:46pm UTC](https://devforum.zoom.us/t/webhooks-not-working-ie-deauthorize-notice/101238/2 "2024-01-11T23:46:04Z")

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Hi @jonathan-finmate are you testing the production version of the app or the development version? Deauthorization only works with production version of the app.

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**Author:** ![jonathan-finmate](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jonathan-finmate/32/54896_2.png) [@jonathan-finmate](https://devforum.zoom.us/u/jonathan-finmate)\
**Post date:** [January 12, 2024, 12:21am UTC](https://devforum.zoom.us/t/webhooks-not-working-ie-deauthorize-notice/101238/3 "2024-01-12T00:21:33Z")

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this is production version. there’s been zero incoming webhooks from your logs and my logs.

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [January 12, 2024, 8:06pm UTC](https://devforum.zoom.us/t/webhooks-not-working-ie-deauthorize-notice/101238/4 "2024-01-12T20:06:58Z")

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For testing purposes, can you replace the URL with one from webhook.site and see if you are able to see the events there?

Alternatively, can you email me your app details at [ojus.save@zoom.us](mailto:ojus.save@zoom.us)? I would like to see the logs.

App Client ID:  
Developer email address:  
Account ID:

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**Author:** ![jonathan-finmate](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jonathan-finmate/32/54896_2.png) [@jonathan-finmate](https://devforum.zoom.us/u/jonathan-finmate)\
**Post date:** [January 16, 2024, 1:03am UTC](https://devforum.zoom.us/t/webhooks-not-working-ie-deauthorize-notice/101238/5 "2024-01-16T01:03:56Z")

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App Client ID: YP4IdqUQaeW67QLyq\_EFQ  
Developer email address: [jonathan@finmate.ai](mailto:jonathan@finmate.ai)

Account ID :: jqCOx1J1RO6hv\_aXOFKjnA

I’m not sure where to get the account Id. so im going to guess its the above.

i changed the deauth to [https://webhook.site/dd14f670-d669-4dc7-a59a-936987a7be84](https://webhook.site/dd14f670-d669-4dc7-a59a-936987a7be84)  
And as a consumer, I removed my zoom marketplace app. no request seen on the webhook.site

 ![Screenshot 2024-01-15 at 5.00.05 PM.png](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/a/ca5b0f381e89d31ba3d1899e283245e0c1b29aba.png)

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**Author:** ![jonathan-finmate](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jonathan-finmate/32/54896_2.png) [@jonathan-finmate](https://devforum.zoom.us/u/jonathan-finmate)\
**Post date:** [January 16, 2024, 1:09am UTC](https://devforum.zoom.us/t/webhooks-not-working-ie-deauthorize-notice/101238/6 "2024-01-16T01:09:45Z")

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oh i think it magically fixed itself. i am seeing zoom webhooks now

 ![Screenshot 2024-01-15 at 5.00.05 PM.png](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/a/ca5b0f381e89d31ba3d1899e283245e0c1b29aba.png)

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 19, 2024, 10:28pm UTC](https://devforum.zoom.us/t/webhooks-not-working-ie-deauthorize-notice/101238/7 "2024-01-19T22:28:06Z")

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Closed on January 19, 2024, 10:28pm UTC

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