# Webinar API register confirmation emal not send

**URL:** <https://devforum.zoom.us/t/webinar-api-register-confirmation-emal-not-send/42541>\
**Category:** API and Webhooks\
**Created:** [February 4, 2021, 11:46am UTC](https://devforum.zoom.us/t/webinar-api-register-confirmation-emal-not-send/42541 "2021-02-04T11:46:40Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ukrainianinstitute](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ukrainianinstitute/32/22638_2.png) [@ukrainianinstitute](https://devforum.zoom.us/u/ukrainianinstitute)\
**Post date:** [February 4, 2021, 11:46am UTC](https://devforum.zoom.us/t/webinar-api-register-confirmation-emal-not-send/42541/1 "2021-02-04T11:46:40Z")

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**Description**  
There are 2 webinars with same settings (as I see). One of them (id=843 9578 0710) don’t send emal to registrants after registration via JWT API (when participant registers by registering link all work correctly in both cases). Second webinar (id=871 1480 0847) works correctly.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
JWT

**Which Endpoint/s?**  
POST # /webinars/{webinarId}/registrants

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Request URL - [https://api.zoom.us/v2/webinars/84395780710/registrants/](https://api.zoom.us/v2/webinars/84395780710/registrants/) Headers (without credentials) - (‘Authorization’ =\> ‘Bearer ’ . $jwt\_token, ‘Content-Type’ =\> ‘application/json’)/ Body - (‘email’=\>’’, ‘first\_name’=\>’’)
2. Without errors  
3.Responce = {“registrant\_id”:“YNN3tIYJQc6YM6aJpxEMfw”,“id”:84395780710,“topic”:"‘Grey Bees’ by Andrey Kurkov. Discussion with the Author.",“start\_time”:“2021-02-24T18:30:00Z”,“join\_url”:“[Launch Meeting - Zoom](https://us02web.zoom.us/w/84395780710?tk=c0bIdLPacINH1ElJqsm13lginNsUezGJLrKzUrXog4c.DQIAAAATpmFqZhZZTk4zdElZSlFjNllNNmFKcHhFTWZ3AAAAAAAAAAAAAAAAAAAAAAAAAAAA&pwd=Q05zNlJiQjF2dk5QemRZUkx6VUJDZz09&uuid=WN_8KkewaMVSayWH_lqwh9-eg)”}

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.

**Additional context**  
Add any other context about the problem here.

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [February 5, 2021, 1:06am UTC](https://devforum.zoom.us/t/webinar-api-register-confirmation-emal-not-send/42541/2 "2021-02-05T01:06:02Z")

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Hey @ukrainianinstitute,

Thank you for reaching out to the Zoom Developer Forum. I’m not seeing any reason why that Webinar wouldn’t send out emails to confirm a registrant. Are other emails going out for this Webinar? I would make sure that you’re checking the spam folder of recipients to make sure that the emails aren’t going to junk/spam.

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 7, 2021, 11:06am UTC](https://devforum.zoom.us/t/webinar-api-register-confirmation-emal-not-send/42541/3 "2021-03-07T11:06:23Z")

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Closed on March 7, 2021, 11:06am UTC

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