# Webinar audio support claims are wrong or have changed **URL:** \ **Category:** Web\ **Created:** [May 14, 2020, 5:24pm UTC](https://devforum.zoom.us/t/webinar-audio-support-claims-are-wrong-or-have-changed/17699 "2020-05-14T17:24:33Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![flippyhead](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/flippyhead/32/3578_2.png) [@flippyhead](https://devforum.zoom.us/u/flippyhead)\ **Post date:** [May 14, 2020, 5:24pm UTC](https://devforum.zoom.us/t/webinar-audio-support-claims-are-wrong-or-have-changed/17699/1 "2020-05-14T17:24:33Z")
[https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support](https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support) specifically says that Web SDK will allow webinars to use browser audio. And this worked on recent WebSDK releases. It says: > - _Joining computer audio on Firefox and Safari is only available for webinar attendees. Meeting participants and webinar hosts and panelists can also join computer audio on Firefox if they are using Linux._ However suddenly the Web SDK says Chrome or Chromium browser is required to use audio, even on a webinar. Is this some kind of short term bug or have you just changed what you’re supporting without updating the documentation? The Web SDK when using in Safari now says: > Your browser does not support using the computer’s Audio device. To use Zoom, install the latest version of a standard browser, such as Chrome or Edge Chromium. Thank you ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [May 19, 2020, 5:29am UTC](https://devforum.zoom.us/t/webinar-audio-support-claims-are-wrong-or-have-changed/17699/2 "2020-05-19T05:29:18Z")
Hey @flippyhead, We are looking into this and will get back to you. Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [May 19, 2020, 3:08pm UTC](https://devforum.zoom.us/t/webinar-audio-support-claims-are-wrong-or-have-changed/17699/3 "2020-05-19T15:08:59Z")
Hey @flippyhead, This will be fixed in version 1.7.8. > **[Web SDK - Upcoming Changes - Stay Up To Date - Documentation](https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk)** > > Web SDK > > Tentatively scheduled for May 26th 2020 @v1.7.8 > > New Additions > > Added Computer Audio for Firefox version 76+. > > New Invite dialog UI. > > Added s... Thanks, Tommy ---
**Author:** ![spencer.lee](https://avatars.discourse-cdn.com/v4/letter/s/b5a626/32.png) [@spencer.lee](https://devforum.zoom.us/u/spencer.lee)\ **Post date:** [June 8, 2020, 2:51pm UTC](https://devforum.zoom.us/t/webinar-audio-support-claims-are-wrong-or-have-changed/17699/4 "2020-06-08T14:51:58Z")
Hi @tommy Can you confirm this was fixed for Safari in 1.7.8? We’re noticing that in Safari the option appears to use computer audio (VOIP) but when enabled no audio is returned. I’m also seeing that the 1.7.8 changelog only references audio support for Firefox and not Safari: [https://marketplace.zoom.us/docs/changelog](https://marketplace.zoom.us/docs/changelog) ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/1/1bd815afabbcf29cd26363cdc50f781f20b4be5f.png) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 12, 2020, 8:46pm UTC](https://devforum.zoom.us/t/webinar-audio-support-claims-are-wrong-or-have-changed/17699/5 "2020-06-12T20:46:44Z")
Hey @spencer.lee, Can you please share steps to reproduce the issue and the meeting ID to [developersupport@zoom.us](mailto:developersupport@zoom.us) so we can debug further? Thanks, Tommy ---
**Author:** ![spencer.lee](https://avatars.discourse-cdn.com/v4/letter/s/b5a626/32.png) [@spencer.lee](https://devforum.zoom.us/u/spencer.lee)\ **Post date:** [June 12, 2020, 10:36pm UTC](https://devforum.zoom.us/t/webinar-audio-support-claims-are-wrong-or-have-changed/17699/6 "2020-06-12T22:36:20Z")
hey @tommy, We have a JIRA open and it looks like it was a regression: [https://zoomvideo.atlassian.net/browse/VEEV-773](https://zoomvideo.atlassian.net/browse/VEEV-773) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 17, 2020, 7:57pm UTC](https://devforum.zoom.us/t/webinar-audio-support-claims-are-wrong-or-have-changed/17699/7 "2020-06-17T19:57:54Z")
Hey @spencer.lee, Appreciate you notifying me of the Jira, however it seems like that is a dead link. Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 10:06pm UTC](https://devforum.zoom.us/t/webinar-audio-support-claims-are-wrong-or-have-changed/17699/8 "2020-08-21T22:06:21Z")
Closed on August 21, 2020, 10:06pm UTC