# Webinar Closed Caption & Poll in webclient sdk

**URL:** <https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478>\
**Category:** Web\
**Created:** [April 16, 2020, 10:25am UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478 "2020-04-16T10:25:14Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![sharon](https://avatars.discourse-cdn.com/v4/letter/s/67e7ee/32.png) [@sharon](https://devforum.zoom.us/u/sharon)\
**Post date:** [April 16, 2020, 10:25am UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/1 "2020-04-16T10:25:14Z")

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Hi,  
I’m using the WebClient SDK (version 1.7.4) on my website.  
is it possible to watch ( **as a participant, NOT AS A HOST** ) a closed caption in the WebClient?  
Also, is it possible to answer a poll on the WebClient?

In this page: [https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support](https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support)  
I can see that those options (CC & Poll) are available on the WebClient SDK, but I wasn’t able to use those features in the web app (I’ve used the [sample app](https://github.com/zoom/sample-app-web/tree/master/CDN))

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**Author:** ![anton.skvortsov](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/anton.skvortsov/32/5370_2.png) [@anton.skvortsov](https://devforum.zoom.us/u/anton.skvortsov)\
**Post date:** [April 16, 2020, 1:26pm UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/2 "2020-04-16T13:26:55Z")

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Been trying to do that for some time now, i can never get polling to show up on a web client, it just doesn’t work.

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [April 16, 2020, 7:49pm UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/3 "2020-04-16T19:49:25Z")

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Hi @anton.skvortsov @sharon,

Right now our Web Client or SDK does not support Polling. We do have it within our roadmap to include it in a future release - [https://trello.com/b/bzKad84M/zoom-developer-roadmap](https://trello.com/b/bzKad84M/zoom-developer-roadmap)

Thanks

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**Author:** ![sharon](https://avatars.discourse-cdn.com/v4/letter/s/67e7ee/32.png) [@sharon](https://devforum.zoom.us/u/sharon)\
**Post date:** [April 18, 2020, 4:21pm UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/4 "2020-04-18T16:21:37Z")

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OK,  
What about Closed Caption?  
Is it supported in the Web Client SDK?

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**Author:** ![sharon](https://avatars.discourse-cdn.com/v4/letter/s/67e7ee/32.png) [@sharon](https://devforum.zoom.us/u/sharon)\
**Post date:** [April 20, 2020, 3:09pm UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/5 "2020-04-20T15:09:51Z")

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@michael_p.zoom  
Closed Caption are available in the Web Client SDK?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 21, 2020, 10:12am UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/6 "2020-04-21T10:12:40Z")

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Hey @sharon,

Closed Captions are not support in the Web SDK or Web Client yet.

**EDIT** Closed captions are supported In the Web Client and Web SDK:

[https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support](https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support)

> **[Zoom web client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client#h_2da60ac7-455e-466f-85d1-974aa68f0703)**
>
> Overview
> The Zoom web client allows joining a Zoom meeting or webinar without downloading any plugins or software. However, the web client has limited features and functions best on Google Chrome. ...

Thanks,  
Tommy

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**Author:** ![sharon](https://avatars.discourse-cdn.com/v4/letter/s/67e7ee/32.png) [@sharon](https://devforum.zoom.us/u/sharon)\
**Post date:** [April 21, 2020, 10:39am UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/7 "2020-04-21T10:39:18Z")

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@tommy  
Thank you very much

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 21, 2020, 6:23pm UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/8 "2020-04-21T18:23:12Z")

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Hey @sharon,

Apologies for the confusion,

Closed captions are supported in the Web Client and Web SDK:

[https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support](https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support)

> **[Zoom web client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client#h_2da60ac7-455e-466f-85d1-974aa68f0703)**
>
> Overview
> The Zoom web client allows joining a Zoom meeting or webinar without downloading any plugins or software. However, the web client has limited features and functions best on Google Chrome. ...

Thanks,  
Tommy

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**Author:** ![EmreErdogan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/emreerdogan/32/8102_2.png) [@EmreErdogan](https://devforum.zoom.us/u/EmreErdogan)\
**Post date:** [May 9, 2020, 8:34pm UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/9 "2020-05-09T20:34:51Z")

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Any update on Polling support in Web SDK? @michael_p.zoom @tommy

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 13, 2020, 8:54pm UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/10 "2020-05-13T20:54:08Z")

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Hey @EmreErdogan,

No update yet. Stay updated here: [https://marketplace.zoom.us/docs/changelog](https://marketplace.zoom.us/docs/changelog) 🙂

Thanks,  
Tommy

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**Author:** ![craigreilly](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/craigreilly/32/12440_2.png) [@craigreilly](https://devforum.zoom.us/u/craigreilly)\
**Post date:** [July 24, 2020, 11:08pm UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/11 "2020-07-24T23:08:33Z")

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We just started working with a new client and their IT Security department has authorized Zoom. Previously it was only Go2Webinar. Zoom is a better experience.  
We just found out yesterday that they can not install Zoom Desktop and therefor, polling is out of the question. Now we are looking for yet another platform for them to use.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 28, 2020, 4:37pm UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/12 "2020-07-28T16:37:44Z")

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Hey @craigreilly,

Sorry to hear that. Polling is a feature we are adding in the near future. Stay updated here:

> **[Web SDK - Upcoming Changes - Stay Up To Date - Documentation](https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk)**
>
> Web SDK
> 
> Tentatively scheduled for August 10th 2020 @v1.8.0
> 
> New Additions
> 
> Added support for Panelist and Host to join a webinar. 
> 
> Added support for j...

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![imouaddine](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/imouaddine/32/28637_2.png) [@imouaddine](https://devforum.zoom.us/u/imouaddine)\
**Post date:** [September 30, 2021, 3:31pm UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/13 "2021-09-30T15:31:46Z")

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Hey @tommy

I understand Closed captions are supposed in the Web SDK. However, I wasn’t able to make it work on the web client. It does work on the desktop client.

Is there anything in particular required to do to enable it besides enabling the feature in the account settings?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 30, 2021, 9:55pm UTC](https://devforum.zoom.us/t/webinar-closed-caption-poll-in-webclient-sdk/13478/14 "2021-09-30T21:55:18Z")

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Hey @imouaddine ,

Just make sure you have the prerequisites here:

> **[Managing Zoom closed captioning and live transcription services](https://support.zoom.us/hc/en-us/articles/207279736-Getting-started-with-closed-captioning)**
>
> Zoom has a variety of options for creating virtual closed captioning in your Zoom meetings and webinars that provide subtitles for video conferencing. This may be used for participants to easily fo...

If this is related to the Web Client and not Web Meeting SDK, please reach out to [support.zoom.us](http://support.zoom.us). 🙂

Thanks,  
Tommy
