# Webinar data retrieve gives junk email address

**URL:** <https://devforum.zoom.us/t/webinar-data-retrieve-gives-junk-email-address/26217>\
**Category:** API and Webhooks\
**Created:** [August 4, 2020, 2:41pm UTC](https://devforum.zoom.us/t/webinar-data-retrieve-gives-junk-email-address/26217 "2020-08-04T14:41:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![priya.jetley](https://avatars.discourse-cdn.com/v4/letter/p/b3f665/32.png) [@priya.jetley](https://devforum.zoom.us/u/priya.jetley)\
**Post date:** [August 4, 2020, 2:41pm UTC](https://devforum.zoom.us/t/webinar-data-retrieve-gives-junk-email-address/26217/1 "2020-08-04T14:41:38Z")

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Hello,

We are using the below API to retrieve webinar participant data -  
[https://api.zoom.us/v2/metrics/webinars/:webinarId/participants?type=past&page\_size=300](https://api.zoom.us/v2/metrics/webinars/:webinarId/participants?type=past&page_size=300)  
[https://api.zoom.us/v2/report/webinars/:webinarId/participants?page\_size=300](https://api.zoom.us/v2/report/webinars/:webinarId/participants?page_size=300)

Though we are able to retrieve all the data the webinar hosts email address is junk for some of the webinar days.  
This is the email address that we use to calculate participant attendance percentage.  
Have there been changes on the Zoom platform recently that might be causing this issue?  
I can share the account and webinar details in an email for further investigation if required.

Would appreciate any help with this issue.  
Thanks in advance!  
Best Regards,  
Priya

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<div class="post-metadata">

**Author:** ![priya.jetley](https://avatars.discourse-cdn.com/v4/letter/p/b3f665/32.png) [@priya.jetley](https://devforum.zoom.us/u/priya.jetley)\
**Post date:** [August 5, 2020, 12:23pm UTC](https://devforum.zoom.us/t/webinar-data-retrieve-gives-junk-email-address/26217/2 "2020-08-05T12:23:25Z")

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Hello,

Any update on this issue?  
Would appreciate any help on the same.

Thanks,  
Priya

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 6, 2020, 6:37pm UTC](https://devforum.zoom.us/t/webinar-data-retrieve-gives-junk-email-address/26217/3 "2020-08-06T18:37:32Z")

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Hey @priya.jetley,

We are aware of the issue and are working on a fix. (ZOOM-182022)

Thanks,  
Tommy

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 16, 2020, 6:37pm UTC](https://devforum.zoom.us/t/webinar-data-retrieve-gives-junk-email-address/26217/4 "2020-08-16T18:37:33Z")

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Closed on August 16, 2020, 6:37pm UTC

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