# Webinar plan is missing

**URL:** <https://devforum.zoom.us/t/webinar-plan-is-missing/44126>\
**Category:** API and Webhooks\
**Created:** [February 24, 2021, 3:03am UTC](https://devforum.zoom.us/t/webinar-plan-is-missing/44126 "2021-02-24T03:03:14Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![eric3](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/eric3/32/16001_2.png) [@eric3](https://devforum.zoom.us/u/eric3)\
**Post date:** [February 24, 2021, 3:03am UTC](https://devforum.zoom.us/t/webinar-plan-is-missing/44126/1 "2021-02-24T03:03:14Z")

</div>

**Description**  
We are trying to create webinar by this linked User:“A2RHyDGMS8KwE7g16p0tog” but getting webinar plan missing error. and user has confirmed that they linked user is Licensed user

**Error**  
Webinar plan is missing. You must subscribe to the webinar plan and enable webinar for this user: f5vj0uXGRwu4GrNMiT20cg in order to perform this action.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**Which Endpoint/s?**  
[https://api.zoom.us/v2/users/me/webinars](https://api.zoom.us/v2/users/me/webinars)

**Screenshots (If applicable)**

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/e/beb6dedc9015aa826fde9272af572bb8b64fb923.png)

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [February 24, 2021, 2:46pm UTC](https://devforum.zoom.us/t/webinar-plan-is-missing/44126/2 "2021-02-24T14:46:35Z")

</div>

Hi @eric3,

Thanks for reaching out about this, and happy to help. I can confirm that this user should have a webinar license as well.

Can you share the exact request you’re making and the API response with me here so that I can take a closer look?

Thanks,  
Will

---

<div class="post-metadata">

**Author:** ![eric3](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/eric3/32/16001_2.png) [@eric3](https://devforum.zoom.us/u/eric3)\
**Post date:** [February 26, 2021, 2:03am UTC](https://devforum.zoom.us/t/webinar-plan-is-missing/44126/3 "2021-02-26T02:03:53Z")

</div>

```
2021-02-22 15:54:58,518 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-8] - -------------- REQUEST --------------
POST https://api.zoom.us/v2/users/me/webinars
Accept-Encoding: gzip
Authorization: <Not Logged>
User-Agent: Google-HTTP-Java-Client/1.30.0 (gzip)
Content-Type: application/json; charset=UTF-8
Content-Length: 674

2021-02-22 15:54:58,518 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-8] - curl -v --compressed -X POST -H 'Accept-Encoding: gzip' -H 'Authorization: <Not Logged>' -H 'User-Agent: Google-HTTP-Java-Client/1.30.0 (gzip)' -H 'Content-Type: application/json; charset=UTF-8' -d '@-' -- 'https://api.zoom.us/v2/users/me/webinars' << $$$
2021-02-22 15:54:58,705 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-8] - Total: 674 bytes
2021-02-22 15:54:58,706 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-8] - {"agenda":"xxx","duration":60,"password":"xxx","settings":{"allow_multiple_devices":false,"approval_type":0,"contact_email":"xxx@xxx.org","contact_name":"xxx","host_video":true,"panelists_video":true,"registrants_confirmation_email":false,"registrants_email_notification":false,"registrants_restrict_number":300,"show_share_button":false},"start_time":"2021-02-23T10:00:00","timezone":"America/Los_Angeles","topic":"The Impact of Global Streamers on Content","type":5}
2021-02-22 15:54:58,792 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-8] - -------------- RESPONSE --------------
HTTP/1.1 400
Date: Mon, 22 Feb 2021 20:54:58 GMT
Content-Type: application/json;charset=UTF-8
Content-Length: 178
Connection: keep-alive
x-zm-trackingid: WEB_89008879d4c5a53982bddbf0d7bdd7e5
X-Content-Type-Options: nosniff
Cache-Control: no-cache, no-store, must-revalidate, no-transform
Pragma: no-cache
Expires: Thu, 01 Jan 1970 00:00:00 GMT
Set-Cookie: zm_aid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: zm_haid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: web_zak=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: cred=DDA2D1D63F8303153CAA989F26C48D9E; Path=/; Secure; HttpOnly
Vary: Origin
Vary: Access-Control-Request-Method
Vary: Access-Control-Request-Headers
X-RateLimit-Category: Light
Set-Cookie: _zm_ctaid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: _zm_chtaid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: _zm_ctaid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: _zm_chtaid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly

2021-02-22 15:54:58,793 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-8] - Total: 178 bytes
2021-02-22 15:54:58,793 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-8] - {"code":200,"message":"Webinar plan is missing. You must subscribe to the webinar plan and enable webinar for this user: f5vj0uXGRwu4GrNMiT20cg in order to perform this action."}

```

at same time also have another client returned this error:

```
2021-02-22 15:50:47,299 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-7] - -------------- REQUEST --------------
POST https://api.zoom.us/v2/users/me/webinars
Accept-Encoding: gzip
Authorization: <Not Logged>
User-Agent: Google-HTTP-Java-Client/1.30.0 (gzip)
Content-Type: application/json; charset=UTF-8
Content-Length: 500

2021-02-22 15:50:47,299 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-7] - curl -v --compressed -X POST -H 'Accept-Encoding: gzip' -H 'Authorization: <Not Logged>' -H 'User-Agent: Google-HTTP-Java-Client/1.30.0 (gzip)' -H 'Content-Type: application/json; charset=UTF-8' -d '@-' -- 'https://api.zoom.us/v2/users/me/webinars' << $$$
2021-02-22 15:50:47,302 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-7] - Total: 500 bytes
2021-02-22 15:50:47,302 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-7] - {"agenda":"","duration":60,"password":"xxx","settings":{"allow_multiple_devices":false,"approval_type":0,"contact_email":"xxx@xxx.com","contact_name":"xxx xxx","host_video":true,"panelists_video":true,"registrants_confirmation_email":false,"registrants_email_notification":false,"registrants_restrict_number":150,"show_share_button":false},"start_time":"2021-02-28T16:00:00","timezone":"Africa/Abidjan","topic":"xxx","type":5}
2021-02-22 15:50:47,397 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-7] - -------------- RESPONSE --------------
HTTP/1.1 400
Date: Mon, 22 Feb 2021 20:50:47 GMT
Content-Type: application/json;charset=UTF-8
Content-Length: 178
Connection: keep-alive
x-zm-trackingid: WEB_4806358bc2d709cd0d7de3e920fd4a23
X-Content-Type-Options: nosniff
Cache-Control: no-cache, no-store, must-revalidate, no-transform
Pragma: no-cache
Expires: Thu, 01 Jan 1970 00:00:00 GMT
Set-Cookie: zm_aid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: zm_haid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: web_zak=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: cred=3EB21F7914EF742E9CCB47ABB1DC3811; Path=/; Secure; HttpOnly
Vary: Origin
Vary: Access-Control-Request-Method
Vary: Access-Control-Request-Headers
X-RateLimit-Category: Light
Set-Cookie: _zm_ctaid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: _zm_chtaid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: _zm_ctaid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: _zm_chtaid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly

2021-02-22 15:50:47,397 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-7] - Total: 178 bytes
2021-02-22 15:50:47,397 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-7] - {"code":200,"message":"Webinar plan is missing. You must subscribe to the webinar plan and enable webinar for this user: CLEYucXiSmi0ajK996HkLw in order to perform this action."}
```

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [February 26, 2021, 12:59pm UTC](https://devforum.zoom.us/t/webinar-plan-is-missing/44126/4 "2021-02-26T12:59:22Z")

</div>

Hi @eric3,

Thank you for sharing this example.

Can I kindly ask that you pass the user email or user ID in the request URL, in place of `me`? I believe this may be pointing the Webinar Create request to the wrong user.

Let me know if this resolves it for you.

Thanks,  
Will

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 1, 2021, 5:39pm UTC](https://devforum.zoom.us/t/webinar-plan-is-missing/44126/6 "2021-03-01T17:39:46Z")

</div>

Hi @eric3,

Did passing the user email or user ID in the request URL help? Let me know.

Thanks,  
Will

---

<div class="post-metadata">

**Author:** ![eric3](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/eric3/32/16001_2.png) [@eric3](https://devforum.zoom.us/u/eric3)\
**Post date:** [March 2, 2021, 1:18am UTC](https://devforum.zoom.us/t/webinar-plan-is-missing/44126/7 "2021-03-02T01:18:03Z")

</div>

do you mean something like this? “[https://xxx.com/users/webinar?email=xxx@xxx.com](https://xxx.com/users/webinar?email=xxx@xxx.com)”

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 2, 2021, 4:19pm UTC](https://devforum.zoom.us/t/webinar-plan-is-missing/44126/8 "2021-03-02T16:19:19Z")

</div>

Hi @eric3,

To clarify, I mean that you’ll need to pass the userId of the individual in the request URL like this:  
`https://api.zoom.us/v2/users/userId/webinars`

This will ensure the webinar is created under the specified user. I suspect that when you were passing `me` in place of the userId in your request URL, it was pointing the Webinar Create request to the wrong user.

Let me know—thanks!  
Will

---

<div class="post-metadata">

**Author:** ![eric3](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/eric3/32/16001_2.png) [@eric3](https://devforum.zoom.us/u/eric3)\
**Post date:** [March 3, 2021, 2:00am UTC](https://devforum.zoom.us/t/webinar-plan-is-missing/44126/9 "2021-03-03T02:00:36Z")

</div>

![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/9/a956df6bc1e3a68fa913af0dbe8970f91a65d382.png)  
But we are user level OAuth app, as your API reference said, we should pass “me”.  
Is that ok pass userId or email ?

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 3, 2021, 4:01pm UTC](https://devforum.zoom.us/t/webinar-plan-is-missing/44126/10 "2021-03-03T16:01:19Z")

</div>

Hi @eric3,

Yes, passing the email or userId in place of me should still work. Let me know if you have issues when giving this a try.

Thanks,  
Will

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 3, 2021, 2:01am UTC](https://devforum.zoom.us/t/webinar-plan-is-missing/44126/11 "2021-04-03T02:01:26Z")

</div>

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