# Webinar Started Event is not triggered for OAuth App

**URL:** <https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652>\
**Category:** API and Webhooks\
**Created:** [January 23, 2020, 6:49am UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652 "2020-01-23T06:49:48Z")\
**Posts on this page:** 19\
**Page:** 1

<div class="post-metadata">

**Author:** ![Aevent](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@Aevent](https://devforum.zoom.us/u/Aevent)\
**Post date:** [January 23, 2020, 6:49am UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/1 "2020-01-23T06:49:48Z")

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**Description**  
I am trying to get webhook event when a webinar is started but it never happened.  
I added two logs for this webhook url to check if this event actually happened or not so it is very clear to know that this doesn’t happen.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
The App Type is OAuth

**Which Endpoint/s?**  
The endpoint is `https://dev.automa8.online/callback/zoom`

**Screenshots (If applicable)**  
Here is App setting screenshot

 ![oauth app setting](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/680967bddc16a622e905aa07156d76d6a7383038.png)

Thanks

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 23, 2020, 5:10pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/2 "2020-01-23T17:10:54Z")

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Hey @Aevent,

Is the OAuth app installed?

Have you tried making post requests via CURL or Postman to your Event notification URL to see if it is setup properly?

Thanks,  
Tommy

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**Author:** ![Aevent](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@Aevent](https://devforum.zoom.us/u/Aevent)\
**Post date:** [January 23, 2020, 5:12pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/3 "2020-01-23T17:12:43Z")

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Hi @tommy. Thank you for your reply.  
Yes. the OAuth app is installed and I can see this on my installed app list.  
and yes I tested this post request usnig Postman and it executed the expected thing.

 ![](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/a/a99d18ffb31fbf8e9009167c708463dc2322770e.png)

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 23, 2020, 5:14pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/4 "2020-01-23T17:14:35Z")

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Hey @Aevent,

Good, we are on the right track! 🙂

Are you validating the request via the Verification Token on your server at all?

Also, what is the webinar ID you are trying to start?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![Aevent](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@Aevent](https://devforum.zoom.us/u/Aevent)\
**Post date:** [January 23, 2020, 5:16pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/5 "2020-01-23T17:16:38Z")

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Hi @tommy

For testing purposes, I don’t validate any requests from the Zoom.  
and also I am testing this webhook by creating a new webinar on my account.  
I can create a new one for you.  
new webinarID : `879319833`

Thanks.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 23, 2020, 5:38pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/6 "2020-01-23T17:38:21Z")

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Hey @Aevent,

Thanks for the details.

I am wondering if you have some sort of firewall in place that does not allow the requests to pass through from Zoom to your endpoint url?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![Aevent](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@Aevent](https://devforum.zoom.us/u/Aevent)\
**Post date:** [January 23, 2020, 5:42pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/7 "2020-01-23T17:42:09Z")

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Hi @tommy  
Well, I don’t think there is any firewall preventing requests from Zoom.  
This is just public and you can send any requests to this url

[https://dev.automa8.online/callback/zoom](https://dev.automa8.online/callback/zoom)

This just saves all the post data and send notification to me so it will be very clear to see if there is any coming request.

Thanks

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 23, 2020, 5:48pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/8 "2020-01-23T17:48:35Z")

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Hey @Aevent,

Can you schedule on a Zoom meeting with me today so I can help debug?

[https://tommygaessler.youcanbook.me](https://tommygaessler.youcanbook.me)

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![Aevent](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@Aevent](https://devforum.zoom.us/u/Aevent)\
**Post date:** [January 23, 2020, 5:59pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/9 "2020-01-23T17:59:25Z")

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Hi @tommy  
Just finished scheduling.  
Thank you for your help

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 23, 2020, 6:03pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/10 "2020-01-23T18:03:14Z")

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You are welcome! See you soon!

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 23, 2020, 9:46pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/11 "2020-01-23T21:46:55Z")

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Hey @Aevent,

Here are our docs relating to sending the 200 response back:

[https://marketplace.zoom.us/docs/api-reference/webhook-reference#notification-delivery](https://marketplace.zoom.us/docs/api-reference/webhook-reference#notification-delivery)

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![Aevent](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@Aevent](https://devforum.zoom.us/u/Aevent)\
**Post date:** [January 23, 2020, 9:52pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/12 "2020-01-23T21:52:31Z")

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Thank you. @tommy  
Actually can you please try to post to this url?  
[https://dev.automa8.online/callback/zoom](https://dev.automa8.online/callback/zoom)

```auto
{
	"payload": {
		"object": {
			"id": "webinarId"
		}
	}
}

```

Actually this is now returning 200 as its response

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 23, 2020, 9:57pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/13 "2020-01-23T21:57:13Z")

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Hey @Aevent,

It is just hanging for me. Nothing is being returned:

 ![Screen Shot 2020-01-23 at 2.56.10 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/599ad505419b1a447d91167bf8fe5b845bbcf916.png)

Make sure that url is publicly accessible and not on a private network / VPN.

 ![Screen Shot 2020-01-23 at 2.57.00 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/4/48e327027fee096f5f4b44ee16cb07406fa04d83.png)

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![Aevent](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@Aevent](https://devforum.zoom.us/u/Aevent)\
**Post date:** [January 23, 2020, 9:58pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/14 "2020-01-23T21:58:06Z")

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Hi @tommy  
That’s quite weird. Let me check and will let you know.  
Thanks

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<div class="post-metadata">

**Author:** ![Aevent](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@Aevent](https://devforum.zoom.us/u/Aevent)\
**Post date:** [January 23, 2020, 10:12pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/15 "2020-01-23T22:12:24Z")

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Hi @tommy  
Finally, I noticed that the problem is my server which is not publically accessible.  
Thank you for taking your time helping me with this issue and sorry for making confusions with my server issue.  
Regards.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 23, 2020, 10:16pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/16 "2020-01-23T22:16:45Z")

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No worries @Aevent! I’m glad we figured out the issue! 🙂

Let us know if you have additional questions!

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![Aevent](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@Aevent](https://devforum.zoom.us/u/Aevent)\
**Post date:** [January 31, 2020, 6:28pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/17 "2020-01-31T18:28:30Z")

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Hi Tommy,

We’re about to submit our app for approval. We are not wanting marketplace listing at this time, but need it to be accessible to our clients. Our platform is an enterprise level solution. So the needs to setup our app on a new user account, is quite extensive, even use of the app to verify operation is quite a bit.

In order to get approval dept proper information, I’m concerned as to what to provide. Ideally if someone could hop on a call with us, I think this would be easiest for app verification.

Thanks for your help,

Winter Valko  
CTO

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 31, 2020, 8:38pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/18 "2020-01-31T20:38:42Z")

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Hey @Aevent,

Go ahead and [submit the app](https://marketplace.zoom.us/docs/guides/app-lifecycle-management/submitting-an-app) and @abe.queen will be in contact after.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 7:13pm UTC](https://devforum.zoom.us/t/webinar-started-event-is-not-triggered-for-oauth-app/7652/19 "2020-08-21T19:13:01Z")

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Closed on August 21, 2020, 7:13pm UTC


