# Webinar subscription error in API

**URL:** <https://devforum.zoom.us/t/webinar-subscription-error-in-api/16576>\
**Category:** API and Webhooks\
**Created:** [May 7, 2020, 1:33pm UTC](https://devforum.zoom.us/t/webinar-subscription-error-in-api/16576 "2020-05-07T13:33:58Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![shrihari.kale](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@shrihari.kale](https://devforum.zoom.us/u/shrihari.kale)\
**Post date:** [May 7, 2020, 1:33pm UTC](https://devforum.zoom.us/t/webinar-subscription-error-in-api/16576/1 "2020-05-07T13:33:58Z")

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Hello Support Team,

We have integrated Zoom with our LMS and it was working last last one year. Here we can create webinar in Zoom using API through our LMS.

But past few days we are getting error on creation of webinar

**HTTP Status Code:** 400 **Bad Request**  
**Error Code: 200 Subscription plan for webinar is missing. Enable webinar for this user once the subscription plan is added:{userId}.**

For this error we checked our subscription plan and found it is in active status,

Could you please help me to resolve this on priority.

Awaiting for your reply.

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**Author:** ![shrihari.kale](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@shrihari.kale](https://devforum.zoom.us/u/shrihari.kale)\
**Post date:** [May 11, 2020, 12:11pm UTC](https://devforum.zoom.us/t/webinar-subscription-error-in-api/16576/2 "2020-05-11T12:11:56Z")

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Please update on this,

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**Author:** ![michael.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael.zoom/32/37213_2.png) [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Post date:** [May 14, 2020, 7:43pm UTC](https://devforum.zoom.us/t/webinar-subscription-error-in-api/16576/3 "2020-05-14T19:43:25Z")

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Hi @shrihari.kale, I do see that your Webinar plan has available hosts licenses. Is the host user you are attempting to create a webinar have a Webinar plan assigned to them?

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**Author:** ![shrihari.kale](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@shrihari.kale](https://devforum.zoom.us/u/shrihari.kale)\
**Post date:** [May 15, 2020, 3:05pm UTC](https://devforum.zoom.us/t/webinar-subscription-error-in-api/16576/4 "2020-05-15T15:05:37Z")

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yes, webinar plan is associated with this account.

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**Author:** ![shrihari.kale](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@shrihari.kale](https://devforum.zoom.us/u/shrihari.kale)\
**Post date:** [May 19, 2020, 7:42am UTC](https://devforum.zoom.us/t/webinar-subscription-error-in-api/16576/5 "2020-05-19T07:42:55Z")

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please update on this.

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**Author:** ![shrihari.kale](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@shrihari.kale](https://devforum.zoom.us/u/shrihari.kale)\
**Post date:** [May 22, 2020, 7:19am UTC](https://devforum.zoom.us/t/webinar-subscription-error-in-api/16576/6 "2020-05-22T07:19:51Z")

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Please update on this.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 22, 2020, 4:35pm UTC](https://devforum.zoom.us/t/webinar-subscription-error-in-api/16576/7 "2020-05-22T16:35:20Z")

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Hey @shrihari.kale,

> [@shrihari.kale](#):
>
> **HTTP Status Code:** 400 **Bad Request**  
> **Error Code: 200 Subscription plan for webinar is missing. Enable webinar for this user once the subscription plan is added:{userId}.**

Please send this with the full error message including the userId to [developersupport@zoom.us](mailto:developersupport@zoom.us).

Thanks,  
Tommy

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**Author:** ![pjkundert](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/pjkundert/32/7123_2.png) [@pjkundert](https://devforum.zoom.us/u/pjkundert)\
**Post date:** [June 8, 2020, 10:57pm UTC](https://devforum.zoom.us/t/webinar-subscription-error-in-api/16576/8 "2020-06-08T22:57:43Z")

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Running into a similar problem – we’ve got an JWT authorized App running, which makes Zoom API calls to list webinars.

The “owner” account (under which the App JWT is authorized) does _not_ have Webinar plan – it does not host Webinars. However, another user in the account _does_ Host Webinars.

The App cannot list all webinars; it gets: “400: Bad Zoom response: Zoom API [https://api.zoom.us/v2/users/GTC9NTmwSpSn\_rsP5O2I0w/webinars?user\_id=GTC9NTmwSpSn\_rsP5O2I0w&page\_number=1](https://api.zoom.us/v2/users/GTC9NTmwSpSn_rsP5O2I0w/webinars?user_id=GTC9NTmwSpSn_rsP5O2I0w&page_number=1) error message: Webinar plan is missing. You must subscribe to the webinar plan and enable webinar for this user: GTC9NTmwSpSn\_rsP5O2I0w in order to perform this action.”

Strangely, it _can_ create Webinars, with the Webinar-enabled user as the Host (as it should; the host has a Webinar license)! It just cannot list them…

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**Author:** ![pjkundert](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/pjkundert/32/7123_2.png) [@pjkundert](https://devforum.zoom.us/u/pjkundert)\
**Post date:** [June 8, 2020, 11:20pm UTC](https://devforum.zoom.us/t/webinar-subscription-error-in-api/16576/9 "2020-06-08T23:20:05Z")

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Update on this; actually, the API works fine; I needed to iterate through _all_ my various users, ignoring the API failure on those without Webinar plans. Just noting that here, for others who run into similar problems.

Thanks!

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 12, 2020, 6:10pm UTC](https://devforum.zoom.us/t/webinar-subscription-error-in-api/16576/10 "2020-06-12T18:10:28Z")

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Hey @pjkundert,

Thanks for sharing your solution! 🙂

-Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 10:01pm UTC](https://devforum.zoom.us/t/webinar-subscription-error-in-api/16576/11 "2020-08-21T22:01:03Z")

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