# Webinar video do not work in Android Chrome(mobile)

**URL:** <https://devforum.zoom.us/t/webinar-video-do-not-work-in-android-chrome-mobile/46908>\
**Category:** Web\
**Created:** [March 30, 2021, 10:59am UTC](https://devforum.zoom.us/t/webinar-video-do-not-work-in-android-chrome-mobile/46908 "2021-03-30T10:59:22Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![minpelle](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/minpelle/32/24710_2.png) [@minpelle](https://devforum.zoom.us/u/minpelle)\
**Post date:** [March 30, 2021, 10:59am UTC](https://devforum.zoom.us/t/webinar-video-do-not-work-in-android-chrome-mobile/46908/1 "2021-03-30T10:59:22Z")

</div>

**Description**  
A clear and concise description of what the question is.

**Error**  
The full error message or issue you are running into.

**Which Web Client SDK version?**  
Knowing the version can help us to identify your issue faster. [e.g. 1.9.0]

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Go to ‘…’
2. Click on ‘…’
3. Scroll down to ‘…’
4. See error

**Screenshots**  
If applicable, add screenshots to help explain your problem.

**Device (please complete the following information):**

- Device: [e.g. iPhone 12]
- OS: [e.g. iOS 14]
- Browser: [e.g. Chrome]
- Browser Version [e.g. 88.0.4324.150 (Official Build) (x86\_64)]

**Additional context**  
Add any other context about the problem here.

I have a question about Web SDK(ver 1.9.1) on android mobile.  
In Android Chrome, it(panel video, audio) used to work well with http, but now I can’t use it with http.  
Even if I use https, the video is not showing(black screen).  
how can i fix it?

host : windows 10(64bit)  
Zoom Clent : 5.6.1(617)  
web SDK : 1.9.1

mobile : Lg G8 ThinQ  
android : 10  
chrome 89.0.4389.105

camera, mic, sound is allowed

* * *

I found something new.  
It is not visible(black screen) when the mobile is vertical.  
but  
It is visible when the mobile is horizontal.

 ![mobile_vertical](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/9/d/9d46e17e0129e88f46e7c7789c88471ba1ee584e.jpeg) ![PC_host_vertical](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/5/c56b198717248c95be201f783016f07bfb75973e.jpeg) ![mobile_horizontal](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/d/ed7b713539db4f0c4f440e05618860a7c4f60699.jpeg) ![PC_host_horizontal](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/1/b175937f92cb9fcf348a32eeea39ee7256575987.jpeg)

---

<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [March 31, 2021, 9:15pm UTC](https://devforum.zoom.us/t/webinar-video-do-not-work-in-android-chrome-mobile/46908/2 "2021-03-31T21:15:04Z")

</div>

Hi @minpelle,

Just to clarify, you are required to use HTTPS to share screens and please test this with our sample [WebSDK app](https://github.com/zoom/sample-app-web) (1.9.1). Are you able to send us any errors you are seeing in the browser console ? This will help us diagnose what may be happening.

Please let us know if you are still experiencing with the same issue.

Best,  
Donte

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 1, 2021, 7:15am UTC](https://devforum.zoom.us/t/webinar-video-do-not-work-in-android-chrome-mobile/46908/3 "2021-05-01T07:15:18Z")

</div>

Closed on May 1, 2021, 7:15am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
