# Webinar webhooks are not being fired

**URL:** <https://devforum.zoom.us/t/webinar-webhooks-are-not-being-fired/36276>\
**Category:** API and Webhooks\
**Created:** [November 17, 2020, 4:45pm UTC](https://devforum.zoom.us/t/webinar-webhooks-are-not-being-fired/36276 "2020-11-17T16:45:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Igor\_Yavych](https://avatars.discourse-cdn.com/v4/letter/i/c0e974/32.png) [@Igor\_Yavych](https://devforum.zoom.us/u/Igor_Yavych)\
**Post date:** [November 17, 2020, 4:45pm UTC](https://devforum.zoom.us/t/webinar-webhooks-are-not-being-fired/36276/1 "2020-11-17T16:45:16Z")

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**Description**  
We have an app with an event subscription enabled for 6 events - webinar create/update/delete/start/end/issues. Last webhook we’ve received happened on 13th November. After that none of the above mentioned events triggered a call to our endpoint.

**Error**  
Webhooks are not being fired.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
JWT

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [November 18, 2020, 8:49pm UTC](https://devforum.zoom.us/t/webinar-webhooks-are-not-being-fired/36276/2 "2020-11-18T20:49:33Z")

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Hi @Igor_Yavych,

Thanks for reaching out about this.

Can you ensure that the endpoint you’ve set to receive Zoom payloads is expecting a JSON request body and is sending back a 200 OK response upon receipt?

If your endpoint is sending back anything different (such as a 301, etc.), our service will automatically stop sending requests after a couple of retries.

Please check this and let me know,  
Will

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**Author:** ![Igor\_Yavych](https://avatars.discourse-cdn.com/v4/letter/i/c0e974/32.png) [@Igor\_Yavych](https://devforum.zoom.us/u/Igor_Yavych)\
**Post date:** [November 18, 2020, 8:59pm UTC](https://devforum.zoom.us/t/webinar-webhooks-are-not-being-fired/36276/3 "2020-11-18T20:59:35Z")

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Actually, now that I think about, we did add a redirect for urls to have a trailing slash. URL in settings didn’t have a slash so it got redirect and zoom didn’t follow it.

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [November 19, 2020, 6:20pm UTC](https://devforum.zoom.us/t/webinar-webhooks-are-not-being-fired/36276/4 "2020-11-19T18:20:48Z")

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Hey @Igor_Yavych,

Ah, I see—it sounds like that could be the issue. But let me know if you still have questions!

Best,  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 20, 2020, 4:20am UTC](https://devforum.zoom.us/t/webinar-webhooks-are-not-being-fired/36276/5 "2020-12-20T04:20:51Z")

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Closed on December 20, 2020, 4:20am UTC

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