WebSDK 1.7.7 can't create Hosting Privileges from now on


We also faced same issue. Please help us to handle this COVID-19 situation.

Same here since last Saturday…

Sometime users can join as host (as expected and correctly setup though the web sdk) but most of time they join as simple users with no host rights.

Please hurry as much as possible.

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same is our issue… the clients have already started blaming my institution for this , please help, nd rectify asap.

Hi All,

So sorry for this inconvenience.
We have found the cause and was able to bring back the feature.
Please confirm.

Best regards,

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i confirm that for now the feature is back.
Thank you.

It works in admin panel but now it doesn’t let attendees join from the app/web sdk. It keeps on retrying and create multiple participants. It works well if we open start url from Zoom app. Please fix this ASAP as our students are creating bad repo due to that. We were not able to take a single class today.

do we know the root cause ?

Hi Ashwini,

I was not able to reproduce the problem on both host and attendee using version 1.7.7.
Would it be possible to try again and share your signature and the api key of the meeting?


Sure. How do I share? The problem was joining from mobile.

Hi chungjordan,

This was caused and affected by a feature change on May 9.
We managed to fix the cause.


Hi ashwini,

I’ve also tested on an Android running Chrome 81.0.4404.138 and both as host and attendee works fine.
If you cannot share the API key and signature here please email to developersupport@zoom.us along with your environment and scenario.



It keeps on coming like this @yosuke.sawamura! It takes 3-4 tries to let attendee join.

Hi ashwini,

I been trying to reproduce from your screenshot although was not able to even if the meeting room has a waiting room enabled.
Can you provide how you can reproduce?


We have lost 8 teachers due to this. It takes 2-5 times to join an attendee. Please fix it to the earliest.

i use zoom for video conference some time better perform or some time error due to internet isuue, overall i recommended better quality and performance

Hi Team could you please help out me, How to integrate meeting schedule and host in nodejs programming.

I confirm, yes it is back but admit participants is not working, we have to disable waiting room, then all the participants are able to join.

Hey @anjibtech2012,

Please start a new topic and we will be happy to help. :slight_smile:


Hey @cynthiansappz, @ashwini,

Are you still seeing this issue? In the future please create a new topic so we can track new issues unrelated to the original topic better.

Please also provide steps to reproduce the issue along with the device, software version, browser version, and version of the Web SDK.