# WebSDK App is not showing sharing

**URL:** <https://devforum.zoom.us/t/websdk-app-is-not-showing-sharing/14235>\
**Category:** Web\
**Created:** [April 21, 2020, 1:27pm UTC](https://devforum.zoom.us/t/websdk-app-is-not-showing-sharing/14235 "2020-04-21T13:27:53Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![codenrock.nk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/codenrock.nk/32/4732_2.png) [@codenrock.nk](https://devforum.zoom.us/u/codenrock.nk)\
**Post date:** [April 21, 2020, 1:27pm UTC](https://devforum.zoom.us/t/websdk-app-is-not-showing-sharing/14235/1 "2020-04-21T13:27:53Z")

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**Description**  
Hello! My problem is a black screen when someone sharering screen in the meetings.  
I have tried all of possible ways:

1. If sharering from WebSDK and looking in WebSDK
2. Sharering from Zoom APP and look in WebSDK
3. Sharering from WebSDK and look in Zoom App

So, everything is good with sharering everywhere. But WebSDK has problems with showing screen (with camera-translation everything is ok). Is there a way is solve it? Thank you!

**Error**  
I have no errors in console.

**Which version?**  
I use 1.7.5v sdk

**Screenshots**

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/5a72746d4f75f19de1c44a1da86e6f76a26f8240.png)

**Smartphone (please complete the following information):**  
Browsers that I tested: Chrome and Mozila

I used google and saw another topics, such as [Screen share not working](https://devforum.zoom.us/t/screen-share-not-working/10021/2) or [Occasionally See Black Screen When Sharing Desktop](https://devforum.zoom.us/t/occasionally-see-black-screen-when-sharing-desktop/9904/15) , but no solution yet

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [April 21, 2020, 5:34pm UTC](https://devforum.zoom.us/t/websdk-app-is-not-showing-sharing/14235/2 "2020-04-21T17:34:32Z")

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Hi @codenrock.nk,

Do you see any errors within the developer console log when sharing happens?

Thanks

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**Author:** ![codenrock.nk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/codenrock.nk/32/4732_2.png) [@codenrock.nk](https://devforum.zoom.us/u/codenrock.nk)\
**Post date:** [April 21, 2020, 6:24pm UTC](https://devforum.zoom.us/t/websdk-app-is-not-showing-sharing/14235/3 "2020-04-21T18:24:45Z")

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![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/a/aad718f4b07d4a3ff6ce9c2b21bdcc3c858f68c0.png)

i attached all info/error logs during the time that zoom was started

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<div class="post-metadata">

**Author:** ![codenrock.nk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/codenrock.nk/32/4732_2.png) [@codenrock.nk](https://devforum.zoom.us/u/codenrock.nk)\
**Post date:** [April 21, 2020, 6:25pm UTC](https://devforum.zoom.us/t/websdk-app-is-not-showing-sharing/14235/4 "2020-04-21T18:25:20Z")

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![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/2/2af756f6a39ca11acec696448ff817c4cacdc8c8.png)

(2nd part)  
@michael_p.zoom

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 23, 2020, 2:24am UTC](https://devforum.zoom.us/t/websdk-app-is-not-showing-sharing/14235/5 "2020-04-23T02:24:22Z")

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Hey @codenrock.nk,

Thanks for the details, we are currently working on a fix and will keep you updated. (CS-1587)

-Tommy

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 24, 2020, 5:04am UTC](https://devforum.zoom.us/t/websdk-app-is-not-showing-sharing/14235/6 "2020-04-24T05:04:14Z")

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Hey @codenrock.nk,

Please use version 1.7.6, it should fix the issue.

> **[@zoomus/websdk](https://www.npmjs.com/package/@zoomus/websdk)**
>
> Zoom Web SDK

> **[zoom/sample-app-web](https://github.com/zoom/sample-app-web)**
>
> Zoom Web SDK Sample App. Contribute to zoom/sample-app-web development by creating an account on GitHub.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![codenrock.nk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/codenrock.nk/32/4732_2.png) [@codenrock.nk](https://devforum.zoom.us/u/codenrock.nk)\
**Post date:** [April 27, 2020, 8:08am UTC](https://devforum.zoom.us/t/websdk-app-is-not-showing-sharing/14235/7 "2020-04-27T08:08:21Z")

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Hello!  
Thank you very much, it works.  
Still it still has some errors in console, but I already can see the screen, so it works.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/68cb925e814169bd1b682357baa23b885b329695.png)

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 30, 2020, 8:28pm UTC](https://devforum.zoom.us/t/websdk-app-is-not-showing-sharing/14235/8 "2020-04-30T20:28:15Z")

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Hey @codenrock.nk,

Happy to hear it works! We will work on the browser console errors, but they should not break the app. 🙂

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 8:59pm UTC](https://devforum.zoom.us/t/websdk-app-is-not-showing-sharing/14235/9 "2020-08-21T20:59:25Z")

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Closed on August 21, 2020, 8:59pm UTC


