# Websdk unable to join from browser error

**URL:** <https://devforum.zoom.us/t/websdk-unable-to-join-from-browser-error/82723>\
**Category:** Web\
**Created:** [February 7, 2023, 5:18pm UTC](https://devforum.zoom.us/t/websdk-unable-to-join-from-browser-error/82723 "2023-02-07T17:18:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![srinjoy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/srinjoy/32/18109_2.png) [@srinjoy](https://devforum.zoom.us/u/srinjoy)\
**Post date:** [February 7, 2023, 5:18pm UTC](https://devforum.zoom.us/t/websdk-unable-to-join-from-browser-error/82723/1 "2023-02-07T17:18:21Z")

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**Configuration**  
SDK version : Web 2.6.0\_20220728\_ES6\_release  
Browser : Chrome 105

**Description**  
Upon joining meeting from browser i am facing the following issue Unable join from browser, please join using the Zoom desktop client or mobile app

 ![zoomunabletojoin](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/1/1/11ff4aed0ff5b3726d51aee3069c20ac606d507a.jpeg)

**Error?**  
Browser console :

```auto
{\"method\":\"join\",\"status\":false,\"result\":null,\"errorMessage\":\"Unable join from browser, please join using the Zoom desktop client or mobile app.\",\"errorCode\":3611}

```

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [February 9, 2023, 2:55pm UTC](https://devforum.zoom.us/t/websdk-unable-to-join-from-browser-error/82723/2 "2023-02-09T14:55:44Z")

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Hi @srinjoy  
Thanks for reaching out to the Zoom Developer Forum! I am happy to help here!  
Could you please confirm if you are still experiencing this issue?

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 12, 2023, 12:56am UTC](https://devforum.zoom.us/t/websdk-unable-to-join-from-browser-error/82723/3 "2023-03-12T00:56:40Z")

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