# Website host does not allow us to make a verifyzoom.html page

**URL:** <https://devforum.zoom.us/t/website-host-does-not-allow-us-to-make-a-verifyzoom-html-page/81586>\
**Category:** App Marketplace\
**Created:** [January 17, 2023, 7:33pm UTC](https://devforum.zoom.us/t/website-host-does-not-allow-us-to-make-a-verifyzoom-html-page/81586 "2023-01-17T19:33:08Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![kim](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kim/32/44292_2.png) [@kim](https://devforum.zoom.us/u/kim)\
**Post date:** [January 17, 2023, 7:33pm UTC](https://devforum.zoom.us/t/website-host-does-not-allow-us-to-make-a-verifyzoom-html-page/81586/1 "2023-01-17T19:33:09Z")

</div>

Hi - our website provider (webnode) does not allow us to create .HTML files and their support team is unwilling to upload the file for us. We were only able to create a folder for zoomverify:

> **[Zoom Verify](https://www.equaltime.io/zoomverify/)**
>
> 0167ea34a4b641aabbf00204cf742ca5

Because of this, we are unable to submit our app for review. Can anyone help? Is there a way to change the requirements so a folder works instead of a HTML file?

---

<div class="post-metadata">

**Author:** ![kim](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kim/32/44292_2.png) [@kim](https://devforum.zoom.us/u/kim)\
**Post date:** [January 17, 2023, 7:40pm UTC](https://devforum.zoom.us/t/website-host-does-not-allow-us-to-make-a-verifyzoom-html-page/81586/2 "2023-01-17T19:40:17Z")

</div>

FYI, the error message is “can not access the html file, please be sure the file uploaded correctly and retry” but that was expected since I tried to submit it with [Zoom Verify](https://www.equaltime.io/zoomverify/) instead of [https://www.equaltime.io/zoomverify/verifyzoom.html](https://www.equaltime.io/zoomverify/verifyzoom.html)

---

<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [January 20, 2023, 9:59am UTC](https://devforum.zoom.us/t/website-host-does-not-allow-us-to-make-a-verifyzoom-html-page/81586/3 "2023-01-20T09:59:11Z")

</div>

Hi @kim ,

Do you see an option for manual domain verification in the user interface? We’ve made a couple of logistical adjustments so I want to see if there’s anything to rule out there.

Thanks!

---

<div class="post-metadata">

**Author:** ![kim](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kim/32/44292_2.png) [@kim](https://devforum.zoom.us/u/kim)\
**Post date:** [January 20, 2023, 3:27pm UTC](https://devforum.zoom.us/t/website-host-does-not-allow-us-to-make-a-verifyzoom-html-page/81586/5 "2023-01-20T15:27:08Z")

</div>

I don’t see a manual option, it just says to contact developer support if you’re having trouble. When I did that, it then directed me to post here. It was taking a while, so I just used a different domain instead of our main one and submitted the app for review.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 17, 2023, 5:33am UTC](https://devforum.zoom.us/t/website-host-does-not-allow-us-to-make-a-verifyzoom-html-page/81586/6 "2023-02-17T05:33:31Z")

</div>

Closed on February 17, 2023, 5:33am UTC

This topic was automatically closed after 30 days. New replies are no longer allowed.