# Website SDK audio file opening problem

**URL:** <https://devforum.zoom.us/t/website-sdk-audio-file-opening-problem/78349>\
**Category:** Web\
**Created:** [November 5, 2022, 6:31am UTC](https://devforum.zoom.us/t/website-sdk-audio-file-opening-problem/78349 "2022-11-05T06:31:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![tahir204080](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tahir204080/32/23031_2.png) [@tahir204080](https://devforum.zoom.us/u/tahir204080)\
**Post date:** [November 5, 2022, 6:31am UTC](https://devforum.zoom.us/t/website-sdk-audio-file-opening-problem/78349/1 "2022-11-05T06:31:49Z")

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I am scuffling to host the Web SDK on one of my site and reaching that by way of ClickFunnels using the method of iframe accessing. The SDK gives no error on the desktop platform but when i try to get access of it on mobile device it does not play.

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**Author:** ![j.schoenemeyer](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@j.schoenemeyer](https://devforum.zoom.us/u/j.schoenemeyer)\
**Post date:** [November 5, 2022, 7:45pm UTC](https://devforum.zoom.us/t/website-sdk-audio-file-opening-problem/78349/2 "2022-11-05T19:45:19Z")

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same problem like

> [@Web SDK audio not working in mobile devices](https://devforum.zoom.us/t/web-sdk-audio-not-working-in-mobile-devices/78158):
>
> Hello, I am hosting the Web SDK code on my site and accessing it from ClickFunnels using an iframe. The SDK works fine on desktop but when I join the webinar on a mobile device the audio does not work. I am able to join the webinar as usual and the video works fine, but I can’t hear the host. Web Meeting SDK version: 2.8.0 Device: Device: Mi Mix 2 OS: Android 9 Browser: Chrome Browser Version : 107.0.5304.91 Thank you

there is no support from zoom, because of using iframe

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**Author:** ![j.schoenemeyer](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@j.schoenemeyer](https://devforum.zoom.us/u/j.schoenemeyer)\
**Post date:** [November 5, 2022, 8:09pm UTC](https://devforum.zoom.us/t/website-sdk-audio-file-opening-problem/78349/3 "2022-11-05T20:09:03Z")

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which attributes are you using for your iframe?

[https://developer.mozilla.org/en-US/docs/Web/HTML/Element/iframe](https://developer.mozilla.org/en-US/docs/Web/HTML/Element/iframe)

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 6, 2022, 6:09am UTC](https://devforum.zoom.us/t/website-sdk-audio-file-opening-problem/78349/4 "2022-12-06T06:09:22Z")

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Closed on December 6, 2022, 6:09am UTC

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