# Weird user\_name is webhook

**URL:** <https://devforum.zoom.us/t/weird-user-name-is-webhook/7418>\
**Category:** API and Webhooks\
**Created:** [January 9, 2020, 2:27pm UTC](https://devforum.zoom.us/t/weird-user-name-is-webhook/7418 "2020-01-09T14:27:07Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\
**Post date:** [January 9, 2020, 2:27pm UTC](https://devforum.zoom.us/t/weird-user-name-is-webhook/7418/1 "2020-01-09T14:27:07Z")

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In the meeting.sharing\_\* webhooks, we noticed a rather unsual value for the user\_name. Is this expected? I have plenty of examples and just seems to be these webhooks.

```
"participant": 
{
"id": "", 
"sharing_details": 
{
"content": "desktop", 
"date_time": "2020-01-08T16:19:44Z", 
"file_link": "", 
"link_source": "", 
"source": ""
}
, 
"user_id": "16778240", 
"user_name": "063,1,0|2020-01-08 16:08:04:720,3,0|2020-01-08 16:01:45:928,1,0|2020-01-08 16:01:45:928,1,0|2020-01-08 16:01:23:349,3,0|2020-01-08 15:59:33:887,1,0|2020-01-08 15:59:33:887,1,0|2020-01-08 15:59:18:087,3,0e2020-01-08 15:32:36:132,1,11311129	<redacted>UhNR0tFPQSuHG6IFB25qLw,aCJhynyfJZ01aEINYiJ25JtqRRggSV9cAm9EfQ7gUqE="11i+mJHmRB2cBR3z9CDi5w==,,16778240��"11i+mJHmRB2cBR3z9CDi5w==,,16778240����..."
}
}
```

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 9, 2020, 4:41pm UTC](https://devforum.zoom.us/t/weird-user-name-is-webhook/7418/2 "2020-01-09T16:41:30Z")

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Hey @jimig,

This is a known issue and we are working to fix it:

> [@Invalid characters in user\_name when receiving event notifications](https://devforum.zoom.us/t/invalid-characters-in-user-name-when-receiving-event-notifications/6123):
>
> Sometimes we see a large number of invalid characters in the user\_name field in the event notifications we receive from Zoom. This happens occasionally and is not easily reproducible. See a sample event notification below ( host\_id and account\_id intentionally Xed out): zoom event request: {“event”:“meeting.sharing\_started”,“payload”:{“object”:{“uuid”:“PQJnznlcTHWMByal4bv5PA==”,“participant”:{“id”:"",“user\_id”:“16778240”,“user\_name”:“Xiw\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u00…

(ZOOM-112804)

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\
**Post date:** [January 9, 2020, 5:07pm UTC](https://devforum.zoom.us/t/weird-user-name-is-webhook/7418/3 "2020-01-09T17:07:45Z")

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Thanks Tommy. I can see it was open since October- is there an ETA on this since it is causing us issues.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 9, 2020, 6:17pm UTC](https://devforum.zoom.us/t/weird-user-name-is-webhook/7418/4 "2020-01-09T18:17:59Z")

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Hey @jimig,

I just upped the priority on this to our team. I will post back with updates.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\
**Post date:** [April 29, 2020, 9:47am UTC](https://devforum.zoom.us/t/weird-user-name-is-webhook/7418/5 "2020-04-29T09:47:42Z")

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Hi @tommy - we’re 3 months in and I was wondering if this was fixed on Zooms side?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 4, 2020, 7:46pm UTC](https://devforum.zoom.us/t/weird-user-name-is-webhook/7418/6 "2020-05-04T19:46:27Z")

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Hey @jimig,

No update yet, apologies for the inconvenience. Is the issue still happening for your webhooks?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:02pm UTC](https://devforum.zoom.us/t/weird-user-name-is-webhook/7418/7 "2020-08-21T21:02:23Z")

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Closed on August 21, 2020, 9:02pm UTC