# We've stopped receiving all webhooks

**URL:** <https://devforum.zoom.us/t/weve-stopped-receiving-all-webhooks/5357>\
**Category:** API and Webhooks\
**Created:** [August 5, 2019, 7:32pm UTC](https://devforum.zoom.us/t/weve-stopped-receiving-all-webhooks/5357 "2019-08-05T19:32:27Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ryan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan/32/37137_2.png) [@ryan](https://devforum.zoom.us/u/ryan)\
**Post date:** [August 5, 2019, 7:32pm UTC](https://devforum.zoom.us/t/weve-stopped-receiving-all-webhooks/5357/1 "2019-08-05T19:32:27Z")

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Dupe of [Webhook events stopped suddenly](https://devforum.zoom.us/t/webhook-events-stopped-suddenly/5354), all discussion should move over there.

* * *

We’ve got a number of apps (multiple dev, staging, production) that have all stopped receiving webhooks. We still have low usage over the weekends so our numbers are a bit skewed, but the last webhook we appear to have received was Aug 03 20:39:27 UTC. I do not see any updates on [https://status.zoom.us](https://status.zoom.us), was there some change that would have caused all of our apps across multiple users to stop receiving webhooks?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 5, 2019, 10:35pm UTC](https://devforum.zoom.us/t/weve-stopped-receiving-all-webhooks/5357/2 "2019-08-05T22:35:05Z")

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@ryan

You need to [upgrade to TSLv1.2](https://www.google.com/search?q=tls+1.2&oq=tls+1.2&aqs=chrome..69i57j0l5.2743j0j7&sourceid=chrome&ie=UTF-8) and then it will work. Apologies for not making an announcement about this. We will add documentation shortly.

> [@Add webinar registrant api](https://devforum.zoom.us/t/add-webinar-registrant-api/5348/4):
>
> We were experiencing a similar issue after the updates this past weekend. The client we were using was based on an older version of Java 1.7 that did not have TSLv1.2 support. Upgrading and using TSLv1.2 appears to have corrected our issue

Thanks,  
Tommy

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**Author:** ![ryan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan/32/37137_2.png) [@ryan](https://devforum.zoom.us/u/ryan)\
**Post date:** [August 5, 2019, 10:45pm UTC](https://devforum.zoom.us/t/weve-stopped-receiving-all-webhooks/5357/3 "2019-08-05T22:45:05Z")

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Our servers do support terminating TLS 1.2 connections. [https://www.cdn77.com/tls-test?domain=app.grain.co](https://www.cdn77.com/tls-test?domain=app.grain.co)

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 6, 2019, 3:54pm UTC](https://devforum.zoom.us/t/weve-stopped-receiving-all-webhooks/5357/4 "2019-08-06T15:54:21Z")

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Hey @ryan

This was actually a bug from one of our dependencies. It is fixed now.

Thanks,  
Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 6:37pm UTC](https://devforum.zoom.us/t/weve-stopped-receiving-all-webhooks/5357/5 "2020-08-21T18:37:46Z")

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Closed on August 21, 2020, 6:37pm UTC