# What is custCreate?

**URL:** <https://devforum.zoom.us/t/what-is-custcreate/54412>\
**Category:** API and Webhooks\
**Tags:** faq\
**Created:** [July 20, 2021, 1:37am UTC](https://devforum.zoom.us/t/what-is-custcreate/54412 "2021-07-20T01:37:12Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![on.shin.90821\_1](https://avatars.discourse-cdn.com/v4/letter/o/dbc845/32.png) [@on.shin.90821\_1](https://devforum.zoom.us/u/on.shin.90821_1)\
**Post date:** [July 20, 2021, 1:37am UTC](https://devforum.zoom.us/t/what-is-custcreate/54412/1 "2021-07-20T01:37:12Z")

</div>

I checked the following explanation but I can not understand.

> **[Create users - Users - Zoom API - API Reference](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate)**
>
> A Zoom account can have one or more users. Use this API to add a new user to your account.
> Prerequisites:
> 
> Pro or higher plan
> Scopes: user:write:admin u...

It says that the custCreate users can not log in to Zoom web portal or Zoom client because they don’t have password and start the meeting with start\_url or join\_url.  
I think custCreate users can’t use the Zoom API and get the start\_url if they can’t log in to Zoom. How do they get the start\_url?

I understand that only users who have logged in to Zoom and authenticated with OAuth will be able to use Zoom API.

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [July 20, 2021, 6:55pm UTC](https://devforum.zoom.us/t/what-is-custcreate/54412/2 "2021-07-20T18:55:47Z")

</div>

Hi @on.shin.90821_1,

Happy to clarify.

CustCreate users are non-login users created via API. If you also create a meeting via API, you can specify the user ID of the API user as the host and the start\_url will reflect them as the meeting host when used to start the meeting—this will launch the Zoom Client.

If you’re looking for a standard experience, where users can log in and view the Zoom UI, the “create” action would be recommended.

Let me know if this helps,  
Will

---

<div class="post-metadata">

**Author:** ![on.shin.90821\_1](https://avatars.discourse-cdn.com/v4/letter/o/dbc845/32.png) [@on.shin.90821\_1](https://devforum.zoom.us/u/on.shin.90821_1)\
**Post date:** [July 21, 2021, 7:31am UTC](https://devforum.zoom.us/t/what-is-custcreate/54412/3 "2021-07-21T07:31:04Z")

</div>

Thank you for your information.  
I was able to understand your reply.  
If you don’t mind, please give a concrete example of the situation in which the custCreate user is created.

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [July 22, 2021, 7:54pm UTC](https://devforum.zoom.us/t/what-is-custcreate/54412/4 "2021-07-22T19:54:47Z")

</div>

Hi @on.shin.90821_1,

Here is an example using custCreate:

POST [https://api.zoom.us/v2/users](https://api.zoom.us/v2/users)

```auto
{
  "action": "custCreate",
  "user_info": {
    "email": "example@example.com",
    "type": 1,
    "first_name": "Someone",
    "last_name": "Somewhere"
  }
}

```

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 22, 2021, 5:55am UTC](https://devforum.zoom.us/t/what-is-custcreate/54412/5 "2021-08-22T05:55:41Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.