# When we integrated SDK suggests that we are missing libzmSDKOpenAPI.so

**URL:** <https://devforum.zoom.us/t/when-we-integrated-sdk-suggests-that-we-are-missing-libzmsdkopenapi-so/109980>\
**Category:** Meeting SDK\
**Created:** [May 15, 2024, 9:27am UTC](https://devforum.zoom.us/t/when-we-integrated-sdk-suggests-that-we-are-missing-libzmsdkopenapi-so/109980 "2024-05-15T09:27:33Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![bydzoomdevelop](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bydzoomdevelop/32/58134_2.png) [@bydzoomdevelop](https://devforum.zoom.us/u/bydzoomdevelop)\
**Post date:** [May 15, 2024, 9:27am UTC](https://devforum.zoom.us/t/when-we-integrated-sdk-suggests-that-we-are-missing-libzmsdkopenapi-so/109980/1 "2024-05-15T09:27:33Z")

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After we tried to integrate the latest Meeting SDK (v6.0.2.21328), the following error occurred when running the Zoom for Cars app:

Rejecting re-init on previously-failed class java.lang.Class\<us.zoom.carbox.jni.OpenAPI\>: java.lang.UnsatisfiedLinkError: dlopen failed: cannot locate symbol “\_ZN3Cmm21GetZoomAppPropDataApiENS\_19eZoomClientDataTypeE” referenced by “/data/app/com.byd.zoomcar-eJOjaKAun8as-WpiR2lbvA==/lib/arm64/libzmSDKOpenAPI.so”…

at void java.lang.Runtime.loadLibrary0(java.lang.ClassLoader, java.lang.Class, java.lang.String) (Runtime.java:1071)

at void java.lang.Runtime.loadLibrary0(java.lang.Class, java.lang.String) (Runtime.java:1007)

at void java.lang.System.loadLibrary(java.lang.String) (System.java:1667)

at void us.zoom.carbox.jni.OpenAPI.() (OpenAPI.java:13)

at long us.zoom.carbox.jni.OpenAPI.createJWTHelper(java.lang.String, java.lang.String) (OpenAPI.java:197)

at java.lang.String us.zoom.carbox.sdkinterface.SDKAPI$1.getJwtToken() (SDKAPI.java:99)

at java.lang.Object java.lang.reflect.Method.invoke(java.lang.Object, java.lang.Object) (Method.java:-2)

at void us.zoom.internal.impl.e.a(android.content.Context, us.zoom.sdk.ZoomSDKInitializeListener, us.zoom.sdk.ZoomSDKInitParams) (ZoomSDKImpl.java:109)

at void us.zoom.sdk.ZoomSDK.initialize(android.content.Context, us.zoom.sdk.ZoomSDKInitializeListener, us.zoom.sdk.ZoomSDKInitParams) (ZoomSDK.java:1)

at void us.zoom.carbox.sdkinterface.SDKAPI.initSDK() (SDKAPI.java:108)

Does this so file for open api also need to be updated to a new version. ------ libzmSDKOpenAPI.so  
The OpenAPI.java file uses System.loadLibrary(“zmSDKOpenAPI”) to load this so file, and it looks like it doesn’t match the latest Meeting SDK anymore.

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**Author:** ![elaine.ku](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elaine.ku/32/40026_2.png) [@elaine.ku](https://devforum.zoom.us/u/elaine.ku)\
**Post date:** [May 16, 2024, 9:25pm UTC](https://devforum.zoom.us/t/when-we-integrated-sdk-suggests-that-we-are-missing-libzmsdkopenapi-so/109980/2 "2024-05-16T21:25:29Z")

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Hi @bydzoomdevelop ,

Thanks for posting on our dev forum. The `libzmSDKOpenAPI.so` you’re using belongs to version 5.17.11 which causes the issue. We’ll release a new version 6.0.10 Zoom for Cars next week and I’ll update the Google Drive link in the Guidance document so that you’re able to download our latest package with the corresponding `libzmSDKOpenAPI.so`.  
Thank you

Elaine

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**Author:** ![bydzoomdevelop](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bydzoomdevelop/32/58134_2.png) [@bydzoomdevelop](https://devforum.zoom.us/u/bydzoomdevelop)\
**Post date:** [May 17, 2024, 1:18am UTC](https://devforum.zoom.us/t/when-we-integrated-sdk-suggests-that-we-are-missing-libzmsdkopenapi-so/109980/3 "2024-05-17T01:18:18Z")

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Hi thank you so much answer me.  
The next week we use new version.  
Thank again~

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**Author:** ![bydzoomdevelop](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bydzoomdevelop/32/58134_2.png) [@bydzoomdevelop](https://devforum.zoom.us/u/bydzoomdevelop)\
**Post date:** [May 20, 2024, 2:56am UTC](https://devforum.zoom.us/t/when-we-integrated-sdk-suggests-that-we-are-missing-libzmsdkopenapi-so/109980/4 "2024-05-20T02:56:56Z")

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Hello, I’m not found the version of 6.0.10 Zoom for Cars, can you give any link support I can get new version?

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**Author:** ![elaine.ku](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elaine.ku/32/40026_2.png) [@elaine.ku](https://devforum.zoom.us/u/elaine.ku)\
**Post date:** [May 22, 2024, 3:40am UTC](https://devforum.zoom.us/t/when-we-integrated-sdk-suggests-that-we-are-missing-libzmsdkopenapi-so/109980/5 "2024-05-22T03:40:13Z")

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Hi @bydzoomdevelop ,

We just updated the Zoom for Cars 6.0.10 package in the document. Please refer to the Guide for Zoom for Cars and check the Google Drive link in it.  
Thank you.

Elaine

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**Author:** ![bydzoomdevelop](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bydzoomdevelop/32/58134_2.png) [@bydzoomdevelop](https://devforum.zoom.us/u/bydzoomdevelop)\
**Post date:** [May 22, 2024, 6:16am UTC](https://devforum.zoom.us/t/when-we-integrated-sdk-suggests-that-we-are-missing-libzmsdkopenapi-so/109980/6 "2024-05-22T06:16:40Z")

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Hello Elaine  
Can you give me a zoom for car related link? I didn’t find any entry.  
Thank you so much.  
BYDdeveloper

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<div class="post-metadata">

**Author:** ![elaine.ku](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elaine.ku/32/40026_2.png) [@elaine.ku](https://devforum.zoom.us/u/elaine.ku)\
**Post date:** [May 22, 2024, 6:46am UTC](https://devforum.zoom.us/t/when-we-integrated-sdk-suggests-that-we-are-missing-libzmsdkopenapi-so/109980/7 "2024-05-22T06:46:45Z")

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I just sent a message to you. Please help to check the inbox message.  
Thank you

Elaine

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<div class="post-metadata">

**Author:** ![bydzoomdevelop](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bydzoomdevelop/32/58134_2.png) [@bydzoomdevelop](https://devforum.zoom.us/u/bydzoomdevelop)\
**Post date:** [May 23, 2024, 7:57am UTC](https://devforum.zoom.us/t/when-we-integrated-sdk-suggests-that-we-are-missing-libzmsdkopenapi-so/109980/8 "2024-05-23T07:57:23Z")

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> [@elaine.ku](#):
>
> 6.0.10

Hi, Elaine @elaine.ku  
We downloaded the latest(6.0.10) Zoom for cars demo, but when running the demo we found an error causing the SDKAPI.initSDK to fail:  
java.lang.ClassNotFoundException: Didn’t find class “us.zoom.reflection.utils.AppUtilsReflection” on path: DexPathList[[directory “.”],nativeLibraryDirectories=[/system/lib64, /product/lib64, /vendor/FissionCluster\_5\_15\_10/lib64, /vendor/FissionCluster\_6\_5\_5/lib64, /vendor/lib64, /system/lib64, /product/lib64, /vendor/FissionCluster\_5\_15\_10/lib64, /vendor/FissionCluster\_6\_5\_5/lib64, /vendor/lib64]]  
at dalvik.system.BaseDexClassLoader.findClass(BaseDexClassLoader.java:196)  
at java.lang.ClassLoader.loadClass(ClassLoader.java:379)  
at java.lang.ClassLoader.loadClass(ClassLoader.java:312)  
at java.lang.Runtime.nativeLoad(Native Method)  
at java.lang.Runtime.nativeLoad(Runtime.java:1115)  
at java.lang.Runtime.loadLibrary0(Runtime.java:1069)  
at java.lang.Runtime.loadLibrary0(Runtime.java:1007)  
at java.lang.System.loadLibrary(System.java:1667)  
at com.zipow.cmmlib.AppContext.(AppContext.java:6)  
at com.zipow.cmmlib.AppContext.initialize(AppContext.java:1)  
at us.zoom.internal.impl.f.a(ZoomSDKImpl.java:63)  
at us.zoom.sdk.ZoomSDK.initialize(ZoomSDK.java:1)  
at us.zoom.carbox.sdkinterface.SDKAPI.initSDK(SDKAPI.java:104)  
at us.zoom.carbox.ui.ZMCarApplication$1.run(ZMCarApplication.java:66)  
at android.os.Handler.handleCallback(Handler.java:883)  
at android.os.Handler.dispatchMessage(Handler.java:100)  
at android.os.Looper.loop(Looper.java:214)  
at android.app.ActivityThread.main(ActivityThread.java:7534)  
at java.lang.reflect.Method.invoke(Native Method)  
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492)  
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:935)  
Can you help us to analyze this issue.  
Thank you so much.  
BYDdeveloper

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<div class="post-metadata">

**Author:** ![elaine.ku](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elaine.ku/32/40026_2.png) [@elaine.ku](https://devforum.zoom.us/u/elaine.ku)\
**Post date:** [May 29, 2024, 8:53pm UTC](https://devforum.zoom.us/t/when-we-integrated-sdk-suggests-that-we-are-missing-libzmsdkopenapi-so/109980/9 "2024-05-29T20:53:38Z")

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Hi @bydzoomdevelop

This is an issue caused by our Zoom client but it is not a fatal exception. We’ll fix it in the next release and the App can run successfully despite seeing the console error.  
Thank you

Elaine

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<div class="post-metadata">

**Author:** ![bydzoomdevelop](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bydzoomdevelop/32/58134_2.png) [@bydzoomdevelop](https://devforum.zoom.us/u/bydzoomdevelop)\
**Post date:** [April 17, 2026, 6:02am UTC](https://devforum.zoom.us/t/when-we-integrated-sdk-suggests-that-we-are-missing-libzmsdkopenapi-so/109980/10 "2026-04-17T06:02:16Z")

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Hi Elaine, long time no contact. I have a question to ask you.  
Are there any newer versions of Zoom for Cars and the corresponding libzmSDKOpenAPI.so file? We are currently still using version 6.0.10. Could you please share the latest version of Zoom for Cars with us?@Elaine
