# Where are Provision Templates defined

**URL:** <https://devforum.zoom.us/t/where-are-provision-templates-defined/62223>\
**Category:** API and Webhooks\
**Created:** [January 5, 2022, 12:39pm UTC](https://devforum.zoom.us/t/where-are-provision-templates-defined/62223 "2022-01-05T12:39:23Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![simonshaw](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/simonshaw/32/29478_2.png) [@simonshaw](https://devforum.zoom.us/u/simonshaw)\
**Post date:** [January 5, 2022, 12:39pm UTC](https://devforum.zoom.us/t/where-are-provision-templates-defined/62223/1 "2022-01-05T12:39:23Z")

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In [Phone System Management \> Phones & Devices \> Unassigned](https://zoom.us/pbx/page/telephone/phonesDevices#/device/unassigned?page_number=1&page_size=15) there is an option to upload devices using a csv. In the csv sample on that page there is a field called “Provision Template”.  
My question is, where do I define these templates in the management GUI or API and what is the key that should be entered for this field?

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [January 5, 2022, 5:27pm UTC](https://devforum.zoom.us/t/where-are-provision-templates-defined/62223/2 "2022-01-05T17:27:47Z")

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Hi @simonshaw ,

Can you please share a screenshot of what you’re referring to?

Thanks!

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**Author:** ![simonshaw](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/simonshaw/32/29478_2.png) [@simonshaw](https://devforum.zoom.us/u/simonshaw)\
**Post date:** [January 10, 2022, 9:41am UTC](https://devforum.zoom.us/t/where-are-provision-templates-defined/62223/3 "2022-01-10T09:41:12Z")

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![ZoomImportFromCSV](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/f/4fce8fca7b00e4832a0f9f7bef3d74bad8b80384.png)

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [January 15, 2022, 1:09am UTC](https://devforum.zoom.us/t/where-are-provision-templates-defined/62223/4 "2022-01-15T01:09:24Z")

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Greetings, @simonshaw,

> [@simonshaw](#):
>
> define these templates in the management GUI or API and what is the key that should be entered for this field

Down below you will find our Provisioning Support documentation for your review:

# Getting started with provisioning desk phones

> **[Getting started with provisioning desk phones](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063173)**
>
> This article provides a starting point for provisioning Zoom Phone desk phones. It provides an overview

#Configuring desk phone provision templates

> **[Configuring desk phone provision templates](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062241)**
>
> Provision templates allow Zoom Phone admins to customize desk phone settings by creating templates with

I hope this helps.

Best,  
Donte

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 14, 2022, 11:09am UTC](https://devforum.zoom.us/t/where-are-provision-templates-defined/62223/5 "2022-02-14T11:09:50Z")

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Closed on February 14, 2022, 11:09am UTC

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