# While sharing screen, the shared document doesn't show

**URL:** <https://devforum.zoom.us/t/while-sharing-screen-the-shared-document-doesnt-show/27298>\
**Category:** Web\
**Created:** [August 16, 2020, 2:22pm UTC](https://devforum.zoom.us/t/while-sharing-screen-the-shared-document-doesnt-show/27298 "2020-08-16T14:22:35Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![vidyapreps](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vidyapreps/32/13595_2.png) [@vidyapreps](https://devforum.zoom.us/u/vidyapreps)\
**Post date:** [August 16, 2020, 2:22pm UTC](https://devforum.zoom.us/t/while-sharing-screen-the-shared-document-doesnt-show/27298/1 "2020-08-16T14:22:35Z")

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When the Screen Share feature is used, the presented document doesn’t appear in the window and blank screen appears on the participant’s window. If the host navigates the document that he wants to share then the document is visible to the participants.

Also the white board feature is not available with web client SDK.

The host has to switch between application window with integrated zoom and shared documents to access the features on zoom toolbar such as chat, participants list, record button etc…

Please advice the fix.

Thanks

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 16, 2020, 2:23pm UTC](https://devforum.zoom.us/t/while-sharing-screen-the-shared-document-doesnt-show/27298/2 "2020-08-16T14:23:20Z")

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Hey @vidyapreps

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout this related thread that may have the answer you are looking for:

> [@Share screen using web sdk](https://devforum.zoom.us/t/-/1815):
>
> I’m integrating the zoom using the sdk web inside my website, but I’m not able to use the screen sharing function. What do I need to do to use the screen share function? I tried using the showPureSharingContent property but I was unsuccessful.

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

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**Author:** ![vidyapreps](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vidyapreps/32/13595_2.png) [@vidyapreps](https://devforum.zoom.us/u/vidyapreps)\
**Post date:** [August 18, 2020, 11:03am UTC](https://devforum.zoom.us/t/while-sharing-screen-the-shared-document-doesnt-show/27298/3 "2020-08-18T11:03:59Z")

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This doesn’t help. The thread is on showPureSharingContent property.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 19, 2020, 8:02pm UTC](https://devforum.zoom.us/t/while-sharing-screen-the-shared-document-doesnt-show/27298/4 "2020-08-19T20:02:30Z")

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Hey @vidyapreps,

Please fill out the post template when posting so we have enough details to help:

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Thanks,  
Tommy

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 19, 2020, 6:02am UTC](https://devforum.zoom.us/t/while-sharing-screen-the-shared-document-doesnt-show/27298/5 "2020-09-19T06:02:34Z")

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