# Whiteboard API query by user returns code 111800 **URL:** \ **Category:** API and Webhooks\ **Created:** [February 21, 2025, 5:06pm UTC](https://devforum.zoom.us/t/whiteboard-api-query-by-user-returns-code-111800/127896 "2025-02-21T17:06:27Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [February 21, 2025, 10:23pm UTC](https://devforum.zoom.us/t/whiteboard-api-query-by-user-returns-code-111800/127896/3 "2025-02-21T22:23:13Z")
Hi @kevter.tgt > [@kevter.tgt](#): > > I have the exact same error and am wondering what scopes are requested for my query of [https://api.zoom.us/v2/whiteboards/first.last%40domain.com](https://api.zoom.us/v2/whiteboards/first.last%40domain.com) (actual email is in place) > > { > “code”: 111800, > “message”: “Permission is needed to access this document” > } The url should be [https://api.zoom.us/v2/whiteboards?user\_id=jane.doe@email.com](https://api.zoom.us/v2/whiteboards?user_id=jane.doe@email.com) Can you please revise the query parameter set up in the url and try again? Additionally while you have the correct scopes, the user may not granted actual permission to view the whiteboard. Please see these two support articles for guidance: > **[Managing Zoom Whiteboard user permissions](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057944)** > > To manage the level of control that other users have over the whiteboard, Zoom Whiteboard owners can > **[Managing Zoom Whiteboard as an administrator](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060855)** > > Account owners and admins with the Zoom Whiteboard permission can view a list of the whiteboards created --- _[View the full topic](https://devforum.zoom.us/t/whiteboard-api-query-by-user-returns-code-111800/127896)._