# Whiteboard functionality not working

**URL:** <https://devforum.zoom.us/t/whiteboard-functionality-not-working/109983>\
**Category:** Web\
**Created:** [May 15, 2024, 9:40am UTC](https://devforum.zoom.us/t/whiteboard-functionality-not-working/109983 "2024-05-15T09:40:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sudhakar](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sudhakar/32/18827_2.png) [@sudhakar](https://devforum.zoom.us/u/sudhakar)\
**Post date:** [May 15, 2024, 9:40am UTC](https://devforum.zoom.us/t/whiteboard-functionality-not-working/109983/1 "2024-05-15T09:40:23Z")

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**Description**  
I am using zoom component view SDK. I have joined meeting as host and attendee and I am not setting option to start whiteboard.

**Which Web Meeting SDK version?**  
Zoom component view web sdk 3.6.1

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Join meeting
2. You will not see any option to start whiteboard

**Screenshots**

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/5/d5d91ddf4aa9ac9f37bc94f7316cfd38d1355714.png)

**Device (please complete the following information):**

- Device: All devices
- OS: All OS
- Browser: All bowsers
- Browser Version : All browser. I have tested in latest browsers also

**Additional context**

Note : - SharedBufferArray feature is enabled.

In browser support it is clearly mention that whiteboard functionality works in chrome browser and some of other browsers also.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/8/68aa86f96305d563bde873d227a81e74f6d2e370.png)

> **[Meeting SDK - web - Browser support](https://developers.zoom.us/docs/meeting-sdk/web/browser-support/)**
>
> The Zoom Developer Platform is an open platform that allows third-party developers to build applications and integrations upon Zoom’s video-first unified communications platform.

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**Author:** ![jgarcia](https://avatars.discourse-cdn.com/v4/letter/j/87869e/32.png) [@jgarcia](https://devforum.zoom.us/u/jgarcia)\
**Post date:** [June 13, 2024, 8:05am UTC](https://devforum.zoom.us/t/whiteboard-functionality-not-working/109983/2 "2024-06-13T08:05:32Z")

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Good day @sudhakar. I am facing a similar issue, but I notice that if I use the Client View, then the whiteboard option is available.

This is my client view

 ![client-view](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/e/5ef0618d9479650e0bd08e84698119b59d65c6da.png)

And this my Component View

 ![component-view](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/7/d7fc959e9ca5326085fee80b18bebba6c009d845.png)

Of course, I would prefer to use the Component View for my use case. Did you find a solution? Or is the Whiteboard only available for ClientView?

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 13, 2024, 6:05pm UTC](https://devforum.zoom.us/t/whiteboard-functionality-not-working/109983/3 "2024-07-13T18:05:44Z")

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Closed on July 13, 2024, 6:05pm UTC

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