# Whiteboard. Unable to use embed function

**URL:** <https://devforum.zoom.us/t/whiteboard-unable-to-use-embed-function/125560>\
**Category:** Web\
**Created:** [January 29, 2025, 11:02pm UTC](https://devforum.zoom.us/t/whiteboard-unable-to-use-embed-function/125560 "2025-01-29T23:02:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jgarcia](https://avatars.discourse-cdn.com/v4/letter/j/87869e/32.png) [@jgarcia](https://devforum.zoom.us/u/jgarcia)\
**Post date:** [January 29, 2025, 11:02pm UTC](https://devforum.zoom.us/t/whiteboard-unable-to-use-embed-function/125560/1 "2025-01-29T23:02:57Z")

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**Using Meetings SDK Web. Version 3.11.2**  
I try to use the Whiteboard’s ‘embed’ functionality to add a Youtube video to the whiteboard. I follow these steps:  
1- In youtube, get the ‘embed code’ for a video  
2- In the whiteboard in my application, I click on the ‘embed’ icon and paste the code

Expected result: the video is embeded in the whiteboard and can be played.

Actual result: a static image is shown that provides no interaction.  
No errors are displayed in the console

Interestingly: in Zoom’s own web client the result is the same, but on the native app, the video can be played as expected

Video of the feature failing on web: [Zoom Web SDK Not Work.webm - Google Drive](https://drive.google.com/file/d/1qxxTh6Mmeg3KZGElkXSllF2Vw3SA6Dae/view?usp=drive_link)

Video of the feature working on Native App

> **[Zoom Native Works.webm](https://drive.google.com/file/d/14hSDIW0OyZ2DsCXzdGY8OiyVp4ey4C0E/view?usp=drive_link)**
>
> Google Drive file.

As per [this information](https://support.zoom.com/hc/es/article?id=zm_kb&sysparm_article=KB0057653), the feature should work in the Web App, so I guess it should also work in the Meeting Web SDK?

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 1, 2025, 9:03am UTC](https://devforum.zoom.us/t/whiteboard-unable-to-use-embed-function/125560/2 "2025-03-01T09:03:49Z")

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Closed on March 1, 2025, 9:03am UTC

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