# Why electron sdk can't support video to 720P?

**URL:** <https://devforum.zoom.us/t/why-electron-sdk-cant-support-video-to-720p/8340>\
**Category:** Electron\
**Created:** [March 2, 2020, 10:08am UTC](https://devforum.zoom.us/t/why-electron-sdk-cant-support-video-to-720p/8340 "2020-03-02T10:08:36Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![guan\_bj](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@guan\_bj](https://devforum.zoom.us/u/guan_bj)\
**Post date:** [March 2, 2020, 10:08am UTC](https://devforum.zoom.us/t/why-electron-sdk-cant-support-video-to-720p/8340/1 "2020-03-02T10:08:36Z")

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**Description**  
I found I can’t upgrade video resolution to 720P under electron sdk. I can get 720P with native windows or mac sdk.  
I call “Setting\_EnableHDVideo({bEnable:true});” after join meeting.  
other issue is Electron SDK consumes more CPU usage and Memory usage.

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [March 3, 2020, 2:12am UTC](https://devforum.zoom.us/t/why-electron-sdk-cant-support-video-to-720p/8340/2 "2020-03-03T02:12:28Z")

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Hi [guan\_bj](https://devforum.zoom.us/u/guan_bj),

Thanks for the post. Our Electron SDK could support 720p, if you have the following setting enabled on the web portal:

 ![Screen Shot 2020-03-02 at 6.06.14 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/4/49e6e00d4f899b1687eb610c7bac66281a5b6703.png)

However, whether it could go up to 720p, it depends on the video size and network quality.

“The Electron SDK consumes more CPU usage and memory usage compare with the native SDKs” – This is related to the Electron framework itself, which is consuming more resources.

Hope this helps. Thanks!

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**Author:** ![guan\_bj](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@guan\_bj](https://devforum.zoom.us/u/guan_bj)\
**Post date:** [March 3, 2020, 2:25am UTC](https://devforum.zoom.us/t/why-electron-sdk-cant-support-video-to-720p/8340/3 "2020-03-03T02:25:21Z")

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![HD](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/53dce82d6923811115089ef9f5453262bf675fa7.png)  
Hi Carson  
We have open this setting. same meeting if I use native sdk it’s 720P. I will double check the issue. thanks

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [March 4, 2020, 2:51am UTC](https://devforum.zoom.us/t/why-electron-sdk-cant-support-video-to-720p/8340/4 "2020-03-04T02:51:14Z")

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Hi [guan\_bj](https://devforum.zoom.us/u/guan_bj),

Thanks for the reply. Please let us know if any updates. Thanks!

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**Author:** ![guan\_bj](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@guan\_bj](https://devforum.zoom.us/u/guan_bj)\
**Post date:** [March 5, 2020, 2:59am UTC](https://devforum.zoom.us/t/why-electron-sdk-cant-support-video-to-720p/8340/5 "2020-03-05T02:59:14Z")

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Hi Carson  
I still can’t get 720p video with electron sdk, only 360P.

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [March 6, 2020, 2:34am UTC](https://devforum.zoom.us/t/why-electron-sdk-cant-support-video-to-720p/8340/6 "2020-03-06T02:34:25Z")

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Hi [guan\_bj](https://devforum.zoom.us/u/guan_bj),

Thanks for the reply. Actually I just get informed that due to the recent booming usage, to ensure seamless video conferencing experience, the video resolution might not be able to be at its highest it could be in the recent period. Pardon the inconvenience caused by this.

Let me know if any questions. Thanks!

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**Author:** ![guan\_bj](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@guan\_bj](https://devforum.zoom.us/u/guan_bj)\
**Post date:** [March 9, 2020, 3:42pm UTC](https://devforum.zoom.us/t/why-electron-sdk-cant-support-video-to-720p/8340/7 "2020-03-09T15:42:12Z")

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yes, I get this information for my serivce manager. Thanks

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [March 10, 2020, 4:35am UTC](https://devforum.zoom.us/t/why-electron-sdk-cant-support-video-to-720p/8340/8 "2020-03-10T04:35:01Z")

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Pardon the inconvenience again. Let me know if any other questions.

Thanks!

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 7:28pm UTC](https://devforum.zoom.us/t/why-electron-sdk-cant-support-video-to-720p/8340/9 "2020-08-21T19:28:42Z")

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Closed on August 21, 2020, 7:28pm UTC


