# Wrong error message for not started meeting

**URL:** <https://devforum.zoom.us/t/wrong-error-message-for-not-started-meeting/47191>\
**Category:** Web\
**Created:** [April 3, 2021, 3:15pm UTC](https://devforum.zoom.us/t/wrong-error-message-for-not-started-meeting/47191 "2021-04-03T15:15:05Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![madan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/madan/32/25451_2.png) [@madan](https://devforum.zoom.us/u/madan)\
**Post date:** [April 3, 2021, 3:15pm UTC](https://devforum.zoom.us/t/wrong-error-message-for-not-started-meeting/47191/1 "2021-04-03T15:15:05Z")

</div>

**Description**  
Wrong error message for not started meeting on ui but it gives correct error message on console.

**Error**

Error Message Pop-up  
Joining meeting timeout

Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.

Error on console  
{errorCode: 3008,  
errorMessage: undefined,  
method: “join”,  
result: “Meeting [REDACTED] not started.”,  
status: false}

**Which Web Client SDK version?**  
1.9.1

**Screenshots**

 ![Screen Shot 2021-04-03 at 8.55.23 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/9/594f54da8fbb907e077ee0f9823f34b84bc5806f.png)

---

<div class="post-metadata">

**Author:** ![madan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/madan/32/25451_2.png) [@madan](https://devforum.zoom.us/u/madan)\
**Post date:** [April 3, 2021, 3:15pm UTC](https://devforum.zoom.us/t/wrong-error-message-for-not-started-meeting/47191/2 "2021-04-03T15:15:53Z")

</div>

Error message on console:

 ![Screen Shot 2021-04-03 at 8.55.40 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/e/cee9f8dfe3bcaae9ade5f32c40e73f749b2feeee.png)

---

<div class="post-metadata">

**Author:** ![hoang\_nguyen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/hoang_nguyen/32/18526_2.png) [@hoang\_nguyen](https://devforum.zoom.us/u/hoang_nguyen)\
**Post date:** [April 5, 2021, 9:35am UTC](https://devforum.zoom.us/t/wrong-error-message-for-not-started-meeting/47191/3 "2021-04-05T09:35:33Z")

</div>

I got that incorrect message too.

---

<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [April 5, 2021, 9:32pm UTC](https://devforum.zoom.us/t/wrong-error-message-for-not-started-meeting/47191/4 "2021-04-05T21:32:52Z")

</div>

Hey @madan and @hoang_nguyen,

Thank you for reaching out to the Zoom Developer Forum. If you are looking to [host a meeting on the Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web/build/meetings/start) make sure that you are using a `role` of `1`:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/c/ec765c16ef663851d6762b1d8592568b3fd054e3.png)

Let me know if that helps

Thanks,  
Max

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 6, 2021, 7:33am UTC](https://devforum.zoom.us/t/wrong-error-message-for-not-started-meeting/47191/5 "2021-05-06T07:33:45Z")

</div>

Closed on May 6, 2021, 7:33am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
