# Wrong Passcode Error Screen

**URL:** <https://devforum.zoom.us/t/wrong-passcode-error-screen/50561>\
**Category:** API and Webhooks\
**Created:** [May 19, 2021, 8:22am UTC](https://devforum.zoom.us/t/wrong-passcode-error-screen/50561 "2021-05-19T08:22:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![abilash.p](https://avatars.discourse-cdn.com/v4/letter/a/d6d6ee/32.png) [@abilash.p](https://devforum.zoom.us/u/abilash.p)\
**Post date:** [May 19, 2021, 8:22am UTC](https://devforum.zoom.us/t/wrong-passcode-error-screen/50561/1 "2021-05-19T08:22:39Z")

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**Description**  
We are using JWT API to run zoom meeting on EDVAY LMS. Recently we procured 5 seperate monthly subscriptions and generated JWT APIs and integrated in above mentioned LMS. 4 APIs are working perfectly fine, One API associated with Email: has some concerns.  
Issue is: when we schedule the meeting on LMS, the meeting ID and Password will get sent to email, though entering the correct Meeting ID and Password, it shows a screen saying Wrong Passcode.

Had a chat with with Zoom support, they redirected us to reachout to developer on forum.

**Error**  
Wrong Passcode

\*\* JWT\*\*

**Which Endpoint/s?**  
JWT APIs

**How To Reproduce (If applicable)**  
Let me know, if access required, i will share the LMS access on email.

**Screenshots (If applicable)**

 ![Screenshot 2021-05-19 121057](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/e/ce91354c1a9ed88f29c3ed5c3a5743b2c4d700e9.png)

**Additional context**  
Here is the screen capture video of the same:  
Video 1: [Edvay](https://www.awesomescreenshot.com/video/3794260?key=f4b8728e14dcf8a7773b65e432d98133)

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [May 20, 2021, 7:03pm UTC](https://devforum.zoom.us/t/wrong-passcode-error-screen/50561/2 "2021-05-20T19:03:58Z")

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Hi @abilash.p,

Where are you getting the Meeting ID and password from? Are you pulling this directly from the Create Meeting API response?

If so, have you tried joining the meeting from the Zoom Client to see if that works (to help narrow down the issue)?

Let me know—thanks!  
Will

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<div class="post-metadata">

**Author:** ![abilash.p](https://avatars.discourse-cdn.com/v4/letter/a/d6d6ee/32.png) [@abilash.p](https://devforum.zoom.us/u/abilash.p)\
**Post date:** [May 21, 2021, 3:35pm UTC](https://devforum.zoom.us/t/wrong-passcode-error-screen/50561/3 "2021-05-21T15:35:16Z")

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Yes! we are pulling this directly from the Create Meeting API response.

def get\_zoom\_meeting\_url(api\_key, api\_secret, title, password):  
client = ZoomClient(api\_key, api\_secret, version=2)  
user\_list\_response = client.user.list()  
user\_list = json.loads(user\_list\_response.content)

```
for user in user_list['users']:
	user_id = user['id']
	#print("meetings>>>>>>>>",json.loads(client.meeting.list(user_id=user_id).content))
	req_param = {'topic': title, 'type': 1, 'password': password}
	params = {"user_id": user_id, "topic": title, "type": 1, "password": password}
	meeting = client.meeting.create(**params)
	# requests.Response
	response = json.loads(meeting.text)
	join_url = response['join_url']
	meeting_id = response['id']
return join_url, meeting_id

```

Above is the snippet that we are using for creating meetings in zoom.  
It is working for other APIs, but not for this particular API.

Tried joining the meeting from the Zoom client, it works!

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [May 24, 2021, 4:28pm UTC](https://devforum.zoom.us/t/wrong-passcode-error-screen/50561/4 "2021-05-24T16:28:31Z")

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Hi @abilash.p,

Thank you for confirming.

Can I kindly ask that you share the details of the specific meeting id and the passcode being used with us at [developersupport@zoom.us](mailto:developersupport@zoom.us)? This will help us to take a closer look.

Thanks!  
Will

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 24, 2021, 2:29am UTC](https://devforum.zoom.us/t/wrong-passcode-error-screen/50561/5 "2021-06-24T02:29:14Z")

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Closed on June 24, 2021, 2:29am UTC

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