# You cannot authorize the app zoom get api call

**URL:** <https://devforum.zoom.us/t/you-cannot-authorize-the-app-zoom-get-api-call/13126>\
**Category:** API and Webhooks\
**Created:** [April 14, 2020, 3:12pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app-zoom-get-api-call/13126 "2020-04-14T15:12:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![abeyene](https://avatars.discourse-cdn.com/v4/letter/a/8491ac/32.png) [@abeyene](https://devforum.zoom.us/u/abeyene)\
**Post date:** [April 14, 2020, 3:12pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app-zoom-get-api-call/13126/1 "2020-04-14T15:12:32Z")

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**Description**  
You cannot install the app because you don’t have the required permissions. Please contact your IT administrator for permission and try again.

**Error**  
View sub account’s Dashboard data

View and manage sub account’s user meetings  
**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAUTH

**Which Endpoint/s?**  
[https://api.zoom.us/v2/metrics/meetings](https://api.zoom.us/v2/metrics/meetings)

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Request URL / Headers (without credentials) / Body
2. See error

**Screenshots (If applicable)**

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/5b51af1e7969476b8bc3ac124fc81e4560340536.png)

**Additional context**  
Am still new to ZOOM API and Dev tools, but last week I was able to register my app and make get api calls. Yesterday and Today, I keep getting the same error,“You can’t’ authorize the app” even though I am the admin for zoom.

Please provide help.

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<div class="post-metadata">

**Author:** ![bdeanindy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bdeanindy/32/154_2.png) [@bdeanindy](https://devforum.zoom.us/u/bdeanindy)\
**Post date:** [April 14, 2020, 8:35pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app-zoom-get-api-call/13126/2 "2020-04-14T20:35:44Z")

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The listed API scopes / permissions in your screenshot indicate that you:

1. Need to have an account that includes the Dashboard
2. Your account needs to be a “Master” account, this requires having an account with a verified Managed Domain, and to have `custCreate` enabled. This requires submitting an email to [isv@zoom.us](mailto:isv@zoom.us)

As a workaround, try removing any Reports, Metrics, or Dashboard APIs/Webhooks, and remove any Billing or Account APIs. Then see if you run into this same issue.

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 8:30pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app-zoom-get-api-call/13126/3 "2020-08-21T20:30:34Z")

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Closed on August 21, 2020, 8:30pm UTC