# You cannot authorize the app

**URL:** <https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997>\
**Category:** API and Webhooks\
**Created:** [September 23, 2019, 4:53pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997 "2019-09-23T16:53:34Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![ron.straight](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ron.straight/32/1624_2.png) [@ron.straight](https://devforum.zoom.us/u/ron.straight)\
**Post date:** [September 23, 2019, 4:53pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/1 "2019-09-23T16:53:34Z")

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I’m getting the “You cannot authorize the app” page when I try to do so with my user that developed the app. This only started happening about an hour ago, while we were trying to debug why another user on the same account as mine couldn’t authorize the same app. It was working fine (for my user, the developer of the app) earlier in the day.

I’ve tried logging out and clearing my cookies.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 23, 2019, 7:25pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/2 "2019-09-23T19:25:18Z")

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Hey Ron,

Can you send me a screenshot of what you are seeing?

Also have you signed out and in from both [Zoom](https://zoom.us/) and the [Zoom App Marketplace](https://marketplace.zoom.us)?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![ron.straight](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ron.straight/32/1624_2.png) [@ron.straight](https://devforum.zoom.us/u/ron.straight)\
**Post date:** [September 23, 2019, 7:54pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/3 "2019-09-23T19:54:53Z")

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Attached the screen shot. That’s for when I’m logged out of both Zoom and the Zoom App Marketplace. If I’m logged in to the Marketplace, clicking “Install” under “Test the App Locally” on the “Local Test” page returns the same, but with my picture beside “SIGN OUT” in the top right.

The client ID of the app is 67ZSuEp4SncPWvSCFCVQg for Development mode, which is what I’m using.

 ![ZoomNotAuthorizedFromApp](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/0/0d35f80746f0afb22b8144ee406ffcd9d93f69b3.png)

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 23, 2019, 9:01pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/4 "2019-09-23T21:01:01Z")

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Hey @ron.straight,

Unless your app is published on the Zoom App Marketplace, only the users under your Zoom Account can install it.

From the Zoom App Dashboard on the “Submit” page:

![16%20PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/6c85ee0338fc2f11712510747f206eb7a338fdd0.png)

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![ron.straight](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ron.straight/32/1624_2.png) [@ron.straight](https://devforum.zoom.us/u/ron.straight)\
**Post date:** [September 23, 2019, 9:23pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/5 "2019-09-23T21:23:33Z")

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Right. I wrote the app. It’s under my user. I could use it up until this morning, when I was trying to see if other users under the same account as myself could use it.

Now it won’t even let _me_ authorize my own app.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 23, 2019, 10:23pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/6 "2019-09-23T22:23:12Z")

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Hey @ron.straight,

Can you hop on a call so I can assist?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 24, 2019, 10:27pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/7 "2019-09-24T22:27:27Z")

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Update, this is an edge case on our end where you create a Zoom App on the Marketplace on a Personal Zoom Account, then your Zoom Account is added to a Master Account as a Sub Account. The Apps in the App Marketplace aren’t transferred over to the Master Account properly.

As a work around, create a new Zoom Marketplace App and it will be properly instantiated on the Master Account.

We are working on fixing this. JIRA: ZOOM-111363

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![ron.straight](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ron.straight/32/1624_2.png) [@ron.straight](https://devforum.zoom.us/u/ron.straight)\
**Post date:** [September 27, 2019, 2:34pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/8 "2019-09-27T14:34:52Z")

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Recreating the app fixed my auth issue. Also verified other users under my account can also authorize.

Thanks!

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 27, 2019, 4:23pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/9 "2019-09-27T16:23:42Z")

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Glad to hear, and happy we figured it out @ron.straight! 🙂

Let us know if you have any other questions!

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 10, 2019, 7:57pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/11 "2019-10-10T19:57:10Z")

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Hey @dbbendale,

Yes if your app is published to the Zoom App Marketplace than anyone can install them. Although, admins can disable / limit installations of apps [via permissions](https://marketplace.zoom.us/user/permissions).

Thanks,  
Tommy

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**Author:** ![dbbendale](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dbbendale/32/2068_2.png) [@dbbendale](https://devforum.zoom.us/u/dbbendale)\
**Post date:** [October 13, 2019, 6:41am UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/13 "2019-10-13T06:41:42Z")

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please provide me also information about the account managed app and user managed app if I go for user managed app then whom should create app on zoom marketplace admin or user?  
who can do the conect flow first admin or user ?  
and also If any global user connect to my so can he/she would be my user for my account?  
or If any global admin/owner connect to my so can he/she would be my user or admin for my account?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 14, 2019, 4:06pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/14 "2019-10-14T16:06:42Z")

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Hey @dbbendale,

Here are details on account vs. user level app types:

> **[App Types - Getting Started - Documentation](https://marketplace.zoom.us/docs/guides/getting-started/app-types#account-level-user-managed-apps)**
>
> App Types
> 
> 
> 
> The Zoom App Marketplace offers several options that allow you to integrate Zoom services in your app. To see the app types that Zoom suppo...

And here are details on permissions regarding who can install what type of app:

> **[End User Authorization Flows - App Lifecycle Management - Documentation](https://marketplace.zoom.us/docs/guides/app-lifecycle-management/end-user-authorization-flows)**
>
> End User Authorization Flows
> 
> The Zoom App Marketplace lists all publicly available apps which can be installed by individual users or accounts (User-ma...

Let me know if this helps! 🙂

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![dbbendale](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dbbendale/32/2068_2.png) [@dbbendale](https://devforum.zoom.us/u/dbbendale)\
**Post date:** [October 16, 2019, 6:56am UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/15 "2019-10-16T06:56:42Z")

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thanks for the help also now I saw documentation but I can not find that As a Meeting Participant, I see meeting invitations that are sent to me .Is there is any webhooks or API that user can acess?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 16, 2019, 8:20pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/16 "2019-10-16T20:20:27Z")

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Hey @dbbendale,

Help me understand. Are you trying to GET meetings that you are a registrant of / invited too using the API?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![dbbendale](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dbbendale/32/2068_2.png) [@dbbendale](https://devforum.zoom.us/u/dbbendale)\
**Post date:** [October 18, 2019, 4:26am UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/17 "2019-10-18T04:26:46Z")

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I need Api or Wehooks which can give me all the invited or invite from my meeting. just like I started meeting then I send someone invitation for meeting then how will I get the information about that invitation! So need the API do there is any webhooks for that.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 18, 2019, 3:28pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/18 "2019-10-18T15:28:45Z")

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Hey @dbbendale,

Currently we do not have Webhooks for inviting users to a meeting.

You can use the [Google Calendar integration](https://support.zoom.us/hc/en-us/articles/360020187492-Google-Calendar-Add-On) to be notified if you are invited to a Zoom meeting, and they have [Webhooks](https://developers.google.com/calendar/v3/push) as well.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![dbbendale](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dbbendale/32/2068_2.png) [@dbbendale](https://devforum.zoom.us/u/dbbendale)\
**Post date:** [October 18, 2019, 4:47pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/19 "2019-10-18T16:47:14Z")

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Do have there any Api for this which give me all the invitation of meeting?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 18, 2019, 4:49pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/20 "2019-10-18T16:49:39Z")

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Hey @dbbendale,

If you have [registration required](https://support.zoom.us/hc/en-us/articles/211579443-Registration-for-Meetings) on your meetings, then you can call the [GET /meetings/{meetingId}/registrants](https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingregistrants) endpoint to get the list of people who have registered / been invited.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![harshal](https://avatars.discourse-cdn.com/v4/letter/h/90ced4/32.png) [@harshal](https://devforum.zoom.us/u/harshal)\
**Post date:** [November 8, 2019, 4:18pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/21 "2019-11-08T16:18:17Z")

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Hey@tommy,  
How may meeting can host can create or Is there is any limit for meeting create?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [November 8, 2019, 5:29pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/22 "2019-11-08T17:29:21Z")

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Hey @harshal, thanks for posting. Do note that your question is off topic from this thread.

A host can create any number of meetings, but they can only run one at a time.

> **[Can I Host Concurrent Meetings?](https://support.zoom.us/hc/en-us/articles/206122046-Can-I-Host-Concurrent-Meetings-)**
>
> Overview
> Zoom does not allow a user to host multiple meetings at the same time. If the host attempts to have concurrent meetings by scheduling two different meetings at the same time and enables jo...

Thanks,  
Tommy

[Next page](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997.md?page=2)
