# You cannot authorize the app **URL:** \ **Category:** API and Webhooks\ **Created:** [September 23, 2019, 4:53pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997 "2019-09-23T16:53:34Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![karan7kar](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/karan7kar/32/2190_2.png) [@karan7kar](https://devforum.zoom.us/u/karan7kar)\ **Post date:** [July 8, 2020, 3:44pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/44 "2020-07-08T15:44:42Z")
Hey @tommy any resolution or workaround for this problem? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 10, 2020, 4:46pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/45 "2020-07-10T16:46:07Z")
Hey @karan7kar, Are there any errors in the browser console? Checkout this thread for a possible solution: > [@Receiving error "You cannot authorize the app"](https://devforum.zoom.us/t/receiving-error-you-cannot-authorize-the-app/22707/7): > > Hey @pb_zoom, @josharcher, Our engineering team is aware of the issue and investigating this. While the team is yet to confirm the exact cause of error, upon initial review, they suspect the issue lies with this specific use of the state parameter. In the meantime they have advised that you revise the OAuth URL to not use a state parameter and it should resolve the authorization error. For a quick resolution, if you still plan to use the state parameter you can try either of these options. Op… Thanks, Tommy ---
**Author:** ![karan7kar](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/karan7kar/32/2190_2.png) [@karan7kar](https://devforum.zoom.us/u/karan7kar)\ **Post date:** [July 10, 2020, 7:42pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/46 "2020-07-10T19:42:20Z")
Hi @tommy, I just checked: there are errors in the console (below). They’re the same errors josharcher had in the thread you shared. I’m not using any state parameter in the OAuth URL. ![Console](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/3/3c18b26df054a9abce04529a4416d668ab7d1230.png) ---
**Author:** ![jantbarco](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jantbarco/32/11805_2.png) [@jantbarco](https://devforum.zoom.us/u/jantbarco)\ **Post date:** [July 12, 2020, 8:25pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/47 "2020-07-12T20:25:52Z")
I’m facing same issue, waiting for solution sending state parameter. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 14, 2020, 10:56pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/48 "2020-07-14T22:56:12Z")
Hey @jantbarco, @karan7kar, Can you share your app names so I can investigate further? Thanks, Tommy ---
**Author:** ![jantbarco](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jantbarco/32/11805_2.png) [@jantbarco](https://devforum.zoom.us/u/jantbarco)\ **Post date:** [July 15, 2020, 1:58am UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/49 "2020-07-15T01:58:25Z")
The app name is Session Ticket, But I already avoid the error making a new App on a new Zoom Account, for the records. Thanks. ---
**Author:** ![karan7kar](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/karan7kar/32/2190_2.png) [@karan7kar](https://devforum.zoom.us/u/karan7kar)\ **Post date:** [July 15, 2020, 7:45am UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/50 "2020-07-15T07:45:18Z")
My app’s name is Wander. I just tried authorising again and it worked somehow. So it looks like it’s working fine now. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 17, 2020, 9:42pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/51 "2020-07-17T21:42:38Z")
Happy to hear you got it working @karan7kar! 🙂 @jantbarco, are you still having issues? Thanks, Tommy ---
**Author:** ![ygandhi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ygandhi/32/12910_2.png) [@ygandhi](https://devforum.zoom.us/u/ygandhi)\ **Post date:** [August 2, 2020, 5:45pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/53 "2020-08-02T17:45:53Z")
Hi, I am getting the same error ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/e/e8312627f90f0b60cf71ce07b863e2cc13b397d8.png) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 4, 2020, 5:35pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/54 "2020-08-04T17:35:28Z")
Hey @ygandhi, To share your app outside your Zoom account, you must [publish it to the Zoom App Marketplace.](https://marketplace.zoom.us/docs/guides/publishing) Thanks, Tommy ---
**Author:** ![karan7kar](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/karan7kar/32/2190_2.png) [@karan7kar](https://devforum.zoom.us/u/karan7kar)\ **Post date:** [August 24, 2020, 7:01am UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/55 "2020-08-24T07:01:53Z")
Hi @tommy The same problem has reappeared. I can’t authorize my own app using the developer email ID. The errors in the console are exactly the same as last time (screenshot above). My app’s name is Wander. I hope this problem gets resolved for everybody soon! ---
**Author:** ![jantbarco](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jantbarco/32/11805_2.png) [@jantbarco](https://devforum.zoom.us/u/jantbarco)\ **Post date:** [August 25, 2020, 3:37am UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/56 "2020-08-25T03:37:32Z")
Hi @tommy Im facing same issue as @karan7kar, my app was working fine, yesterday I was working on my tests but it stop working. Is there a change? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 25, 2020, 9:36pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/57 "2020-08-25T21:36:29Z")
Hey @jantbarco, @karan7kar, Can you please provide a screenshot of the issue? Thanks, Tommy ---
**Author:** ![jantbarco](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jantbarco/32/11805_2.png) [@jantbarco](https://devforum.zoom.us/u/jantbarco)\ **Post date:** [August 25, 2020, 10:40pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/59 "2020-08-25T22:40:08Z")
![](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/b/b25fb8eb7f3c6b17a8ab8419f2e6894a76c67b2a.png) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 26, 2020, 12:24am UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/60 "2020-08-26T00:24:21Z")
Hey @jantbarco, Thanks! We are investigating the issue and will get back to you asap. Can I also have your app name? -Tommy ---
**Author:** ![ravinder](https://avatars.discourse-cdn.com/v4/letter/r/3bc359/32.png) [@ravinder](https://devforum.zoom.us/u/ravinder)\ **Post date:** [August 26, 2020, 1:14pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/62 "2020-08-26T13:14:23Z")
Hi Tommy, We are also facing the same issue whenever any user other than the one who created the Oauth app is used for authorization. Our app name is inGroups. Thanks ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 26, 2020, 4:03pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/63 "2020-08-26T16:03:31Z")
Hey @ravinder, Please share a screenshot of the issue. 🙂 Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 26, 2020, 4:04pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/64 "2020-08-26T16:04:56Z")
Hey @jantbarco, While engineering is investigating the issue, can you check to see if your redirect url or your state query param has any special characters in it? If so, try [base64 encoding](https://www.base64encode.org/) or [url encoding](https://www.urlencoder.org/) your state param. Thanks, Tommy ---
**Author:** ![jantbarco](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jantbarco/32/11805_2.png) [@jantbarco](https://devforum.zoom.us/u/jantbarco)\ **Post date:** [August 26, 2020, 4:27pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/65 "2020-08-26T16:27:16Z")
This is my URL.Do you see something wrong? [https://zoom.us/oauth/signin?\_rnd=1598458737210&client\_id=SkGj3mTsR6LolwxYXtd0w&redirect\_uri=https%3A%2F%2Fsessionticket.com%2Fapi%2F1.1%2Foauth\_redirect&response\_type=code&state={%22oauth\_provider%22:%221587547845682x585184262900416500%22,%22resume\_key%22:%221598458722281x926956387418033500%22,%22used\_redirect\_url%22:%22https://sessionticket.com/dashboard%22,%22redirect\_unique\_id%22:%221598458723738x339383470317287230%22}](https://zoom.us/oauth/signin?_rnd=1598458737210&client_id=SkGj3mTsR6LolwxYXtd0w&redirect_uri=https%3A%2F%2Fsessionticket.com%2Fapi%2F1.1%2Foauth_redirect&response_type=code&state=%7B%22oauth_provider%22:%221587547845682x585184262900416500%22,%22resume_key%22:%221598458722281x926956387418033500%22,%22used_redirect_url%22:%22https://sessionticket.com/dashboard%22,%22redirect_unique_id%22:%221598458723738x339383470317287230%22%7D) ---
**Author:** ![ravinder](https://avatars.discourse-cdn.com/v4/letter/r/3bc359/32.png) [@ravinder](https://devforum.zoom.us/u/ravinder)\ **Post date:** [August 27, 2020, 6:01am UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/66 "2020-08-27T06:01:00Z")
Here is the screenshot ![AuthorizationError](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/51c5bc217f168f52997de5e13a3f9f0702de4624.png) Thanks & Regards! [Previous page](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997.md?page=2) [Next page](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997.md?page=4)