# You cannot authorize the app

**URL:** <https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997>\
**Category:** API and Webhooks\
**Created:** [September 23, 2019, 4:53pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997 "2019-09-23T16:53:34Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 24, 2019, 10:27pm UTC](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/7 "2019-09-24T22:27:27Z")

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Update, this is an edge case on our end where you create a Zoom App on the Marketplace on a Personal Zoom Account, then your Zoom Account is added to a Master Account as a Sub Account. The Apps in the App Marketplace aren’t transferred over to the Master Account properly.

As a work around, create a new Zoom Marketplace App and it will be properly instantiated on the Master Account.

We are working on fixing this. JIRA: ZOOM-111363

Thanks,  
Tommy

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