# Your webhook endpoint is not responsive-Issue

**URL:** <https://devforum.zoom.us/t/your-webhook-endpoint-is-not-responsive-issue/109583>\
**Category:** API and Webhooks\
**Tags:** webhooks\
**Created:** [May 9, 2024, 6:47am UTC](https://devforum.zoom.us/t/your-webhook-endpoint-is-not-responsive-issue/109583 "2024-05-09T06:47:57Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![vaishnavi.sd](https://avatars.discourse-cdn.com/v4/letter/v/ce7236/32.png) [@vaishnavi.sd](https://devforum.zoom.us/u/vaishnavi.sd)\
**Post date:** [May 9, 2024, 6:47am UTC](https://devforum.zoom.us/t/your-webhook-endpoint-is-not-responsive-issue/109583/1 "2024-05-09T06:47:57Z")

</div>

Dear Zoom team,

We have received an email with regard to the validation of our webhook. We have attached a screenshot of the validated webhook, However we have still received an email which suggests that it has not been validated.

Kindly help us sort this situation, as we have validated the webhook. Do let us know if we have to take any further steps to avoid any service disruption.

I am attaching below the copy of the email that we received this week.

Your webhook endpoint is not responsive, please review this email for details.  
Shankar IAS  
transcript  
Notification URL  
[https://api.shankariasacademy.com/Shankar-IAS-Academy-Zoom-0.0.1-SNAPSHOT/zoom/recording/transcript](https://api.shankariasacademy.com/Shankar-IAS-Academy-Zoom-0.0.1-SNAPSHOT/zoom/recording/transcript)  
Your webhook endpoint failed to respond to our validation request  
If your webhook endpoint fails to respond to our validation requests 2 more times, we will stop sending webhooks to your webhook endpoint until you fix the issue.  
Meeting  
Notification URL  
[https://api.shankariasacademy.com/Shankar-IAS-Academy-0.0.5-SNAPSHOT/zoom/getDetails](https://api.shankariasacademy.com/Shankar-IAS-Academy-0.0.5-SNAPSHOT/zoom/getDetails)  
Your webhook endpoint failed to respond to our validation request  
If your webhook endpoint fails to respond to our validation requests 2 more times, we will stop sending webhooks to your webhook endpoint until you fix the issue.  
What to do next?

```
Review your app logs
Find the code or systems that cause the issues based on the documented webhook parameters
Revalidate endpoint URLs and submit your app for update request review
Revalidate endpoint URLs and submit your app for update request review    

```

Please provide a resolution for this at the earliest.

Thank you.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 12, 2025, 10:24pm UTC](https://devforum.zoom.us/t/your-webhook-endpoint-is-not-responsive-issue/109583/2 "2025-05-12T22:24:20Z")

</div>

This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.