# Zapier Authorization Error

**URL:** <https://devforum.zoom.us/t/zapier-authorization-error/932>\
**Category:** API and Webhooks\
**Created:** [January 30, 2018, 9:21pm UTC](https://devforum.zoom.us/t/zapier-authorization-error/932 "2018-01-30T21:21:35Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Advice](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@Advice](https://devforum.zoom.us/u/Advice)\
**Post date:** [January 30, 2018, 9:21pm UTC](https://devforum.zoom.us/t/zapier-authorization-error/932/1 "2018-01-30T21:21:35Z")

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# AUTHORIZATION FAILED

Hi, we tried to connect&nbsp;our Zoom Partner API account&nbsp;to Zapier and got:

 ![](https://support.zoom.us/hc/user_images/LyD-LvKped9LI22tNKPWRg.jpeg)

Any idea what’s happening? We’re on a paid&nbsp;API account and using the&nbsp;API key and API secret&nbsp;provided on&nbsp;[https://developer.zoom.us/me/.&nbsp;](https://developer.zoom.us/me/.%C2%A0)

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**Author:** ![harris\_yang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/harris_yang/32/155_2.png) [@harris\_yang](https://devforum.zoom.us/u/harris_yang)\
**Post date:** [January 31, 2018, 1:45am UTC](https://devforum.zoom.us/t/zapier-authorization-error/932/2 "2018-01-31T01:45:17Z")

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@Brian, you should use the api key/secret in profile settings page.

[https://www.zoom.us/profile/setting](https://dev.zoom.us/profile/setting)

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**Author:** ![Advice](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@Advice](https://devforum.zoom.us/u/Advice)\
**Post date:** [January 31, 2018, 2:50am UTC](https://devforum.zoom.us/t/zapier-authorization-error/932/3 "2018-01-31T02:50:41Z")

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Our account&nbsp;doesn’t have an API key/secret on the page you’re linking me to.&nbsp;

We’re on a paid API account and used the API key and API secret provided on this URL when we login which is what we used:&nbsp;[https://developer.zoom.us/me/](https://developer.zoom.us/me/.%C2%A0)

Side note: The URL you link me to redirects to a “[dev.zoom.us](http://dev.zoom.us)”. Even if I adapt the link to your non development environment, I’m still not able to see a API key/secret on that URL.

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**Author:** ![harris\_yang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/harris_yang/32/155_2.png) [@harris\_yang](https://devforum.zoom.us/u/harris_yang)\
**Post date:** [January 31, 2018, 3:42am UTC](https://devforum.zoom.us/t/zapier-authorization-error/932/4 "2018-01-31T03:42:02Z")

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Please go to My Meeting Settings page to find “Integration Authentication” section, you should use the api key/secret on that page.

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**Author:** ![Advice](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@Advice](https://devforum.zoom.us/u/Advice)\
**Post date:** [January 31, 2018, 4:00am UTC](https://devforum.zoom.us/t/zapier-authorization-error/932/5 "2018-01-31T04:00:36Z")

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I’m not&nbsp;seeing&nbsp;any mention in My Meeting Settings&nbsp;for “Integration Authentication”&nbsp;or “API”

 ![](https://support.zoom.us/hc/user_images/OxPBD2Yn3pXyq8AiTZNxyw.png)

&nbsp;

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<div class="post-metadata">

**Author:** ![harris\_yang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/harris_yang/32/155_2.png) [@harris\_yang](https://devforum.zoom.us/u/harris_yang)\
**Post date:** [January 31, 2018, 4:13am UTC](https://devforum.zoom.us/t/zapier-authorization-error/932/6 "2018-01-31T04:13:32Z")

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@Brian, now this feature is not available for API Partner, but you can ask our support team to help you to enable Zapier integration.

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<div class="post-metadata">

**Author:** ![Advice](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@Advice](https://devforum.zoom.us/u/Advice)\
**Post date:** [January 31, 2018, 4:32am UTC](https://devforum.zoom.us/t/zapier-authorization-error/932/7 "2018-01-31T04:32:19Z")

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Already asked the support team, who told me to reach out here. Should I reach out to support a second time?&nbsp;

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**Author:** ![Zoom\_Developer](https://avatars.discourse-cdn.com/v4/letter/z/eb8c5e/32.png) [@Zoom\_Developer](https://devforum.zoom.us/u/Zoom_Developer)\
**Post date:** [February 1, 2018, 5:16pm UTC](https://devforum.zoom.us/t/zapier-authorization-error/932/8 "2018-02-01T17:16:30Z")

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Brian, please. we do not have access to your account to check it out. Please reach our support and they will triage this and if needed escalate this to engineering.

Wei@Zoom

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 5:36pm UTC](https://devforum.zoom.us/t/zapier-authorization-error/932/9 "2020-08-21T17:36:39Z")

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