# Zapier Integration

**URL:** <https://devforum.zoom.us/t/zapier-integration/131531>\
**Category:** Phone\
**Created:** [April 16, 2025, 2:26am UTC](https://devforum.zoom.us/t/zapier-integration/131531 "2025-04-16T02:26:38Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![AgileCabinetry](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/agilecabinetry/32/68583_2.png) [@AgileCabinetry](https://devforum.zoom.us/u/AgileCabinetry)\
**Post date:** [April 16, 2025, 2:26am UTC](https://devforum.zoom.us/t/zapier-integration/131531/1 "2025-04-16T02:26:38Z")

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We’ll sign up for Zoom Phone soon. We have a need to use Zapier to send over our contacts from our CRM. We would also like to be able to send SMS from Zoom Phone using Zapier. What is the timeline to update Zapier for this functionality? It’s disappointing that there is so much missing from the Zoom:Zapier integration.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [April 17, 2025, 12:03am UTC](https://devforum.zoom.us/t/zapier-integration/131531/2 "2025-04-17T00:03:31Z")

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Hi @AgileCabinetry  
Thanks for reaching out to us and welcome to the Zoom Developer Forum.  
Unfortunately as we do not build the Zapier integration, we do not have a timeline, but happy to help you in finding a workaround for your integration

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**Author:** ![AddisonFoxhole](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/addisonfoxhole/32/68974_2.png) [@AddisonFoxhole](https://devforum.zoom.us/u/AddisonFoxhole)\
**Post date:** [May 6, 2025, 6:52pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/3 "2025-05-06T18:52:40Z")

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OK ill say what needs saying AND ask the hard questions.

Its 2025 whats the holdup? Zoom phone is how many years old? Your Losing Customers. No small business owner that values automation will want to use zoom phone when it creates more work for us and our employees.

Worst part is zoom phone is one of the more stable VOIP solutiuons but naturally it doesnt talk to anything…Phones are the first line of offense and key to having a professional business. Why would you not port to any crms or anything?? This points to a souless corporate structure pandering to its investors not its customers. Get it together Zoom.

Give zoom a dedicated app and port it to Zapier at least so you dont have to make a bunch of integrations for each software. Your a software company and you know this already. Why are you choosing to not move forward with bettering your software? Your telling US 1 dev with 3 months cant create a port for just contacts and call logs…Lies.

Raise the price and get it done, listen to your customers for the Love of everything business.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [May 6, 2025, 7:31pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/4 "2025-05-06T19:31:44Z")

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Hi @AddisonFoxhole  
Thank you for your feedback and for joining the Zoom Developer Community.  
I wanted to come here to update this thread. I reached out to the PM for Zoom Phone and they confirmed that the integration with Zapier is in our roadmap and to be expected in the next two quarters.

@AgileCabinetry I have passed on the need to integrate SMS APIs to the product team on this too

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**Author:** ![David31](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/david31/32/70219_2.png) [@David31](https://devforum.zoom.us/u/David31)\
**Post date:** [July 14, 2025, 7:45pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/5 "2025-07-14T19:45:05Z")

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Hello! Any updates on whether Zoom Phones is now integrated with Zapier. Could you please confirm if this feature is available?

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**Author:** ![Aman4](https://avatars.discourse-cdn.com/v4/letter/a/4da419/32.png) [@Aman4](https://devforum.zoom.us/u/Aman4)\
**Post date:** [September 3, 2025, 10:10am UTC](https://devforum.zoom.us/t/zapier-integration/131531/6 "2025-09-03T10:10:33Z")

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Hi @elisa.zoom,

We use zoom meetings and the integration with zapier has been performing well. But when it comes to phone, we’re not able to get the recordings as a proper file as well as the transcription are not in the same format as meetings. Is there a workaround to get the transcript in the vtt format for the zoom phones as well? Also is there any update on the timeline for direct integration instead of webhooks for zoom phone.

Thanks,

Aman

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 3, 2025, 4:24pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/7 "2025-09-03T16:24:58Z")

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Hi @Aman4  
Can you please open up a new thread sharing all these details so I can look further into this

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**Author:** ![Damien4](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/damien4/32/71537_2.png) [@Damien4](https://devforum.zoom.us/u/Damien4)\
**Post date:** [October 1, 2025, 1:14pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/8 "2025-10-01T13:14:36Z")

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Hi,

@AddisonFoxhole is so right.

17.04.2025 + 2 quarters = **17.10.2025**

What is the status of this integration please ?

I was able to replicate it on n8n but the retrieval of records is a mess. Please listen to your customers and :

1. make a dedicated app
2. provide zapier/make/relay/n8n integration

Kind regards

Damien

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**Author:** ![AgileCabinetry](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/agilecabinetry/32/68583_2.png) [@AgileCabinetry](https://devforum.zoom.us/u/AgileCabinetry)\
**Post date:** [November 27, 2025, 5:45pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/9 "2025-11-27T17:45:32Z")

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Hi Elisa, Happy Thanksgiving! It’s time for an update. Can you please check in on this with the Zoom Phone PM and update us? We continue to need this functionality.

We really need a way to add contacts to Zoom Phone via Zapier for the entire team to access. When a client calls us, we don’t have their contact in our system. We have a CRM that has a Zapier integration, but Zoom Phone does not.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [December 2, 2025, 6:03pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/10 "2025-12-02T18:03:04Z")

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Hi @AgileCabinetry  
I am reaching out internally to the team to ask about the timeline for this

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**Author:** ![AgileCabinetry](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/agilecabinetry/32/68583_2.png) [@AgileCabinetry](https://devforum.zoom.us/u/AgileCabinetry)\
**Post date:** [December 2, 2025, 6:45pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/11 "2025-12-02T18:45:25Z")

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Thank you! I’m looking forward to hearing about it! Have a great afternoon!

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**Author:** ![Erin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/erin/32/72611_2.png) [@Erin](https://devforum.zoom.us/u/Erin)\
**Post date:** [December 2, 2025, 7:11pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/12 "2025-12-02T19:11:21Z")

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I am very eager to have this functionality, as well.

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**Author:** ![Dustin217](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dustin217/32/72933_2.png) [@Dustin217](https://devforum.zoom.us/u/Dustin217)\
**Post date:** [December 21, 2025, 8:39pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/13 "2025-12-21T20:39:33Z")

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I also would like the update. Our sales rep said it would be available around December 1, 2025….it appears he may have been, let’s say, very flexible with his interpretation of the timeline.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [December 23, 2025, 9:16pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/14 "2025-12-23T21:16:51Z")

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Hi all, sorry for the late reply here. I was trying to get an update for this.  
@AgileCabinetry @Erin @Dustin217 @Damien4  
First, I want to apologize for the delay and share an update from our Engineering team. They’ve identified a couple of remaining issues in the integration and are actively working to resolve them this week. At this point, it looks like the integration will be fully available in our Marketplace on **January 13**.

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**Author:** ![Dustin217](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dustin217/32/72933_2.png) [@Dustin217](https://devforum.zoom.us/u/Dustin217)\
**Post date:** [December 23, 2025, 10:04pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/15 "2025-12-23T22:04:35Z")

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That is fantastic. Is there any beta documentation that we can start reviewing and planning?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [December 29, 2025, 7:46pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/16 "2025-12-29T19:46:58Z")

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Hi @Dustin217  
I don’t believe so, but I will keep an eye on this thread in case I have any other updates

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**Author:** ![Jake16](https://avatars.discourse-cdn.com/v4/letter/j/c67d28/32.png) [@Jake16](https://devforum.zoom.us/u/Jake16)\
**Post date:** [January 14, 2026, 6:46pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/17 "2026-01-14T18:46:44Z")

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Hi @elisa.zoom, can you confirm if the integration has been made available on the Marketplace? I’m currently unable to see it.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [January 14, 2026, 8:46pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/18 "2026-01-14T20:46:20Z")

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Hi @Jake16  
I am looking into this for you! Thanks for your patience

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<div class="post-metadata">

**Author:** ![Dustin217](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dustin217/32/72933_2.png) [@Dustin217](https://devforum.zoom.us/u/Dustin217)\
**Post date:** [January 16, 2026, 7:56pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/19 "2026-01-16T19:56:42Z")

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Any update on the progress here?

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**Author:** ![arid-bk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/arid-bk/32/73053_2.png) [@arid-bk](https://devforum.zoom.us/u/arid-bk)\
**Post date:** [January 21, 2026, 11:53pm UTC](https://devforum.zoom.us/t/zapier-integration/131531/20 "2026-01-21T23:53:34Z")

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Any update yet @elisa.zoom ?

[Next page](https://devforum.zoom.us/t/zapier-integration/131531.md?page=2)
