# ZCC API - Commands; Need working example

**URL:** <https://devforum.zoom.us/t/zcc-api-commands-need-working-example/144979>\
**Category:** API and Webhooks\
**Created:** [July 23, 2026, 3:35pm UTC](https://devforum.zoom.us/t/zcc-api-commands-need-working-example/144979 "2026-07-23T15:35:42Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![omar.delgado](https://avatars.discourse-cdn.com/v4/letter/o/ee7513/32.png) [@omar.delgado](https://devforum.zoom.us/u/omar.delgado)\
**Post date:** [July 23, 2026, 3:35pm UTC](https://devforum.zoom.us/t/zcc-api-commands-need-working-example/144979/1 "2026-07-23T15:35:42Z")

</div>

Hello!

I been trying to use this endpoint POST /contact\_center/users/_{userId}_/commands

The goal is to start a outbound call using the make\_call option. Here is my setup

- Server-to-Server app (General App doesn’t show the scope contact\_center\_user:write:admin) - Problem could be here
- ZCC user assigned to a Queue with outbound Number, agents are allowed to make outbound calls.

Whenever I run the request, I get a status 403 (The Contact Center user associated with this bearer token is missing privileges on their role required to operate this request.)