# Zoho CRM - Call and Meeting Transcript

**URL:** <https://devforum.zoom.us/t/zoho-crm-call-and-meeting-transcript/139035>\
**Category:** API and Webhooks\
**Created:** [December 2, 2025, 1:22am UTC](https://devforum.zoom.us/t/zoho-crm-call-and-meeting-transcript/139035 "2025-12-02T01:22:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![RishiBhagat](https://avatars.discourse-cdn.com/v4/letter/r/7cd45c/32.png) [@RishiBhagat](https://devforum.zoom.us/u/RishiBhagat)\
**Post date:** [December 2, 2025, 1:22am UTC](https://devforum.zoom.us/t/zoho-crm-call-and-meeting-transcript/139035/1 "2025-12-02T01:22:23Z")

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I want to integrate my Zoom Phone and meetings with Zoho CRM to automatically record all calls, meetings, and transcriptions directly in CRM contacts, with automatic lead creation for first-time callers.

I do not know or understand what API, Webhook, SDK is or know coding. I am from a non IT background. If you could suggest a step by step solution in a non technical language, I would really appreciate it. This forum might not be a place for me but the support agent asked me to post here.

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**Author:** ![RishiBhagat](https://avatars.discourse-cdn.com/v4/letter/r/7cd45c/32.png) [@RishiBhagat](https://devforum.zoom.us/u/RishiBhagat)\
**Post date:** [December 3, 2025, 2:30pm UTC](https://devforum.zoom.us/t/zoho-crm-call-and-meeting-transcript/139035/3 "2025-12-03T14:30:10Z")

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Thank you for your response, Ehalf. I have added Zoom Phone in Zoho marketplace as a telephony app. I can see the call recordings in contacts on Zoho. The transcription and automatic lead creation is missing.

Can you please share a video or guide me step by step how to do this through Zapier?

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**Author:** ![Sean9](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sean9/32/75336_2.png) [@Sean9](https://devforum.zoom.us/u/Sean9)\
**Post date:** [July 3, 2026, 9:22am UTC](https://devforum.zoom.us/t/zoho-crm-call-and-meeting-transcript/139035/4 "2026-07-03T09:22:18Z")

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> [@RishiBhagat](#):
>
> t

I have the same question. I want my Zoom Transcripts to be available in my Zoho CRM against the correct Lead/Contact. Please provide step-by-step instructions
