# Zoom 401 forbidden error in Make.com Workflow **URL:** \ **Category:** API and Webhooks\ **Created:** [June 19, 2024, 6:46pm UTC](https://devforum.zoom.us/t/zoom-401-forbidden-error-in-make-com-workflow/112237 "2024-06-19T18:46:36Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![bisma](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bisma/32/53561_2.png) [@bisma](https://devforum.zoom.us/u/bisma)\ **Post date:** [June 19, 2024, 6:46pm UTC](https://devforum.zoom.us/t/zoom-401-forbidden-error-in-make-com-workflow/112237/1 "2024-06-19T18:46:37Z")
I am building a workflow in Make that downloads the recordings of meetings, audio, transcrips videos etc and then process it further. The flow works fine but Sometime it works fine. But many times this flow stops with an error saying : 401 Forbidden invalid access token I have no idea why this happens sometime. Previously when this happened, i simply created a new webhook and it worked fine. but why should I do it everytime? because of this I am losing a lot of imp meetings data… Need to know the reason behind. I have reached out to Make team and this is there response on this: "I have tested and discussed the issue with the team. We don’t have much visibility on the error since it is originating directly from Zoom’s side. I recommend reaching out to Zoom support using the raw body of the request and response provided below. { “response”: { “status”: 401, “headers”: { “date”: “Wed, 19 Jun 2024 15:18:35 GMT”, “content-type”: “application/json;charset=UTF-8”, “transfer-encoding”: “chunked”, “connection”: “close”, “x-zm-trackingid”: “v=2.0;clid=us02;rid=WEB\_9aecae15f60fc4e583159d4e09a0026e”, “x-content-type-options”: “nosniff”, “x-frame-options”: “SAMEORIGIN”, “cf-cache-status”: “DYNAMIC”, “set-cookie”: ["\__cf\_bm=TYQSJc3IRjprh1r4zA6ZQEd2\_CFsTPZio5zKsmQ_[960-1718810315-1.0.1.1-pkudtQMX0A08GZb9qFp.2StlPTryDNTw3.OEmrASAkkYwrjQZWq] ---
**Author:** ![bisma](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bisma/32/53561_2.png) [@bisma](https://devforum.zoom.us/u/bisma)\ **Post date:** [June 19, 2024, 6:48pm UTC](https://devforum.zoom.us/t/zoom-401-forbidden-error-in-make-com-workflow/112237/2 "2024-06-19T18:48:30Z")
```auto { "response": { "status": 401, "headers": { "date": "Wed, 19 Jun 2024 15:18:35 GMT", "content-type": "application/json;charset=UTF-8", "transfer-encoding": "chunked", "connection": "close", "x-zm-trackingid": "v=2.0;clid=us02;rid=WEB_9aecae15f60fc4e583159d4e09a0026e", "x-content-type-options": "nosniff", "x-frame-options": "SAMEORIGIN", "cf-cache-status": "DYNAMIC", "set-cookie": [ "__cf_bm=TYQSJc3IRjprh1r4zA6ZQEd2_CFsTPZio5zKsmQ_960-1718810315-1.0.1.1-pkudtQMX0A08GZb9qFp.2StlPTryDNTw3.OEmrASAkkYwrjQZWq4Qgy0k0AdrXjEX4ydQhSnfTRXRutYIA3UZg; path=/; expires=Wed, 19-Jun-24 15:48:35 GMT; domain=.zoom.us; HttpOnly; Secure; SameSite=None" ], "report-to": "{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=gELnuKEn6dhL3yc4WvCEuzT444JcHbIuaAF26as0PbjTv%2Bst8m1ZtXn0AB%2FIlvJZouRGbZWWE0Ghf5Mx05inJW8egiAmbpGjvBVGxbGSvC6lbD4jQvJSwEqCIatjCW5Nuw%3D%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}", "nel": "{\"success_fraction\":0.01,\"report_to\":\"cf-nel\",\"max_age\":604800}", "server": "cloudflare", "cf-ray": "89647e187ac30621-IAD", "alt-svc": "h3=\":443\"; ma=86400" }, "body": { "status": false, "errorCode": 300, "errorMessage": "Forbidden" } }, "request": { "url": "headers": { "user-agent": "Make/production", "accept": "application/json", "authorization": "***" }, "method": "GET" } } ``` ---
**Author:** ![bisma](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bisma/32/53561_2.png) [@bisma](https://devforum.zoom.us/u/bisma)\ **Post date:** [June 19, 2024, 6:58pm UTC](https://devforum.zoom.us/t/zoom-401-forbidden-error-in-make-com-workflow/112237/3 "2024-06-19T18:58:53Z")
[Screenshot 2024-06-19 200448|689x418](https://devforum.zoom.us/uploads/short-url/u2PR9iR1yJ2y5mt7lnqd1qTPava.png) [Screenshot 2024-06-19 234004|690x395](https://devforum.zoom.us/uploads/short-url/ppLwAyC4v8yGZbXWIZCoYoxQJkm.png) ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [July 2, 2024, 1:31pm UTC](https://devforum.zoom.us/t/zoom-401-forbidden-error-in-make-com-workflow/112237/4 "2024-07-02T13:31:42Z")
Hi @bisma Thanks for reaching out to us and welcome to our Zoom Developer Community! I am happy to take a look into this issue you are seeing for you. Can you please confirm if this is still happening to you? ---
**Author:** ![ryan-mp](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan-mp/32/64900_2.png) [@ryan-mp](https://devforum.zoom.us/u/ryan-mp)\ **Post date:** [November 12, 2024, 6:58pm UTC](https://devforum.zoom.us/t/zoom-401-forbidden-error-in-make-com-workflow/112237/5 "2024-11-12T18:58:48Z")
I am having this very same issue. I have the automation split into two different paths and 1 path works, the other gives me the error code “[401] Forbidden”. It was working fine until October 21st. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [November 16, 2025, 10:35am UTC](https://devforum.zoom.us/t/zoom-401-forbidden-error-in-make-com-workflow/112237/6 "2025-11-16T10:35:41Z")
Closed on November 16, 2025, 10:35am UTC This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.